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Work Background
Chief Operating Officer
EduFocal Limited Chief Operating Officer
Apr. 2023Kingston, Jamaica
Director - CVP Voice, Mobile & Hospitality
Cable & Wireless CommunicationsDirector - CVP Voice, Mobile & Hospitality
Mar. 2021 - Apr. 2023Kingston, Jamaica
Regional Head of B2B Mobile - Caribbean & Latin America
Cable & Wireless CommunicationsRegional Head of B2B Mobile - Caribbean & Latin America
Jan. 2018 - Mar. 2021Kingston, JamaicaOversight and responsibility for mobile products for business customers in 15 CWC markets: Development of Internet of Things (IOT) strategy and implementation plan. Development and approval of customized mobile communication products to meet the needs of business customers; Creation of policies to improve B2B cost management across markets; Collaboration with vendor-partners to deliver new products; Coordination with procurement to deliver most functional and feature rich devices for B2B customers; Commercial and financial guidance and recommendations to senior management for market decisions.
Member of Board of Commissioners
Overseas Examination CommissionMember of Board of Commissioners
Aug. 2016 - Mar. 20212A Piccadilly Road, P.O. Box 33, Kingston 5, Jamaica.The Overseas Examinations Commission is mandated to: ensure that the rules of the Ministry of Education with respect to the conduct of Overseas Examinations are adhered to by schools and private candidates; ensure that the rules and regulations of the various examining bodies are observed disseminates registration information regarding examinations in a timely manner
Chairman - Procurement Committee
Overseas Examination CommissionChairman - Procurement Committee
Aug. 2016 - Mar. 20212A Piccadilly Road, P.O. Box 33, Kingston 5The Procurement Committee at the Overseas Examination Commission is responsible for: - managing procurement activities within the Commission; - ensuring that procurement activities are in full compliance with Government of Jamaica Procurement Guidelines; - supporting the strategic objectives of the Commission through the acquisition of leading technology, solutions and services.
Deputy Director of Operations
Wisynco GroupDeputy Director of Operations
Apr. 2016 - Aug. 2017Lakes Pen, St.Catherine, JamaicaResponsibility for the delivery of fast moving consumer goods manufactured and distributed by Wisynco Group. This includes: - development and implementation of strategies to improve operational efficiency; - leading and coaching team to deliver on company objectives; - supporting technology implementation projects to reduce waste, increase output and improve employee productivity.
Head of Business Services
Digicel JamaicaHead of Business Services
Jul. 2011 - Mar. 2016JamaicaResponsible for operations and support services for multi-million US dollar corporate sales team within leading telecom services provider Project manager for implementation of multi-country Caribbean solutions Develop sales KPI and incentive structures Develop and implement strategies to support Corporate Sales teams. Lead Business Services team consisting of: • GSM Service Delivery – customize mobile solutions for corporate clients • Data Analysis and Reporting – facilitate decision-making through reporting • Bid and Project Management – Winning new business and implementing solutions • Customer Relationship Management (CRM) – effective management of relationships of all corporate clients Responsible for corporate customer service team serving 70% of publicly listed companies in Jamaica
Commercial Bid Manager
Digicel JamaicaCommercial Bid Manager
Feb. 2009 - Jun. 2011Preparing pricing and proposals for GSM and ICT solutions for Corporate customers. Implementation of ICT solutions after customers sign contracts and general Project Management
Business Analyst
Digicel JamaicaBusiness Analyst
Nov. 2006 - Jan. 2009
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