Lolita Choufani

Business Administration

Data EntryAdministrative AssistantAssistantBanking OperationsFinance

Customer Relation Assistant, Credit Libanais Bank - Hazmieh Branch June, 2018 — June 2023, • Provide splendid customer services to customers in a friendly and courteous manner at all times. • Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly. • Ensure that all the bank's policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties. • Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction. • Continuously update skill by participating in professional trainings, go for courses as instructed by management and be willing to contribute acquired knowledge to the development of the back. Bank Teller, Credit Libanais Bank - Hazmieh Branch January, 2017 — June, 2018 • Assisting customers with processing transactions. • Tracking, recording, reporting and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete. • Maintaining and balancing cash drawers and reconciling discrepancies. • Handling currency, transactions, and confidential information in responsible manner. • Following all bank financial and security regulations and procedures. Sales at ABC Men Department Store "Tommy Hilfiger Brand", ABC Dbayeh November, 2016 — December, 2016 • Seasonal retail Job E-payment Solutions & Cards Services Department_Head Office, Bank Audi June, 2014 — September, 2014 • Internship

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