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Work Background
Epic Staffing GroupManager of Employee Experience
Mar. 2023 - Mar. 2025El Segundo, California, United States• Performed company-wide employee engagement surveys with typically 94 - 96% completion and scores of 8.5, +0.5 over our industry benchmark
• Built and developed a culture based in psychological safety, inclusion, and employee satisfaction leading to a ranking of Best Place to Work by Staffing Industry Analysts 6 years in a row
• Advocated for the employee experience throughout the full cycle including recruitment, onboarding, regularization, annual reviews, learning and development, offboarding, and exit interviews
• Recruited for and developed an Employee Experience team specializing in onboarding, facility maintenance, employee safety, engagement, communications, admin services, and centralized employee gifting
• Developed a company communication network that included monthly bulletins, quarterly Town Halls, centralized comms in Sharepoint, and a library of resources in Workday
• Established multiple modalities of engaging employees including programming in sales goals, Diversity and Inclusion, Health & Wellness, employee communication channels, remote and in-person events
• Implemented large-scale employee reward and recognition platforms that saw almost 80% active engagement
• Established company Core Values that helped align corporate, business line, and department development goals as well as support employee connections
• Developed best practices for expanding our engagement initiatives to both local international audiences, managing experiences for approximately 550 US employees and 350 in the Philippines
• Established data and spend tracking practices to help ensure results-driven engagement strategies to optimize time and resource allocation
• Project managed several large scale implementations to help communicate new resources to employees and how it will impact their individual business lines and roles
• Planned and executed multiple events for in-person experiences, managing various deadlines, vendors, and key players
Epic Staffing GroupManager of Employee Engagement
Apr. 2017 - Mar. 2023El Segundo, California, United States
Emerald Health ServicesEmployee Engagement
Apr. 2017 - Aug. 2021
James' BeachGeneral Manager
Apr. 2014 - Jan. 2017Venice Beach, CA• Managed payroll and AP for three restaurant concepts
• Ordered and processed inventory
• Developed and maintained training materials
• Oversaw facility maintenance, security, entertainment, social media, and marketing
• Created an action plan and executed the opening of a new James Beach license in the international terminal of LAX
Lazy Dog Restaurant & BarFloor Manager
Apr. 2010 - Apr. 2014Torrance, California, United States• Managed daily labor and deposits
• Executed training and events
Buca di BeppoCatering Manager
Oct. 2004 - Jun. 2010Redondo Beach, California, United States• Coordinated banquet events to ensure successful execution
• Developed and implemented a filing system for improved organization
• Trained employees and organized training materials
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