BMWSales Manager, Corporate and Government Sales, M Specialist, Marketing, CRM
Apr. 2005 - Feb. 2015Johannesburg Area, South AfricaRoles: Sales Manager, Corporate and Government Sales, M Specialist, Marketing, CRM. Duties, achievements: • Sales of new and used vehicles to private, corporate and government customers including tender submissions. Consistently in the top 10% of sales executives in South Africa. • Consistent high customer satisfaction scores. • New and Used Car Manager- team performance management, stock, forecasting and reporting, marketing and advertising, recruiting and training new staff, financial management of departments.
• Management of the BMW M, BMW Performance and BMW M Performance brands through activations, CRM activities, partnerships and networking. • Assist CRM managers in planning and executing dealer product launches. Several of the launches and activations I conceptualized and managed were used as global best practice examples. Examples are the F01 7 Series Ride and Drive, BMW Performance showcases, Safety Car program for M Performance, F30 3 Series dealer launch, Alphabet Fuhrpark Management presentations and BMW M customer experiences.
• Tasked by BMW South Africa to assist in creating the Future Lead Care program for use across the dealer network. • Assisting sales staff with product knowledge training in the dealership. • Developing and implementing several Corporate Sales agreements and turnkey partnerships