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Work Background
Palmer & Martin HireConsultant
Feb. 2023Bishop’s Stortford, England, United KingdomWorking with Palmer and Martin Vehicle Hire to provide a professional, personalized and hands-on approach to developing and growing this thriving family business.
With Years of experience in customer service, operations and project management, I am dedicated to helping set achievable goals for expansion and building the right team to make this possible.
Palmer and Martin Vehicle Hire has a large fleet of 120+ new vehicles which includes Cars, Panel Vans, Luton vans, 7 seater MPV's, 9 seaters MPV's & 7.5 tonne trucks. Palmer and Martin also have a haulage company that can offer wide range haulage solutions so please send me any enquiries for a competitive quote.
Being positioned closely to Stansted Airport we can offer free local collection and delivery. Customer service is paramount to our family business so we make sure we are big enough to serve but small enough to care!
Westbury Garden Rooms LimitedOperations Director
Jul. 2018 - Dec. 2022Promoted to the leadership team as Operations Director.
Whilst continuing with my main Project Management duties that include;
- Managing the Day to day site installation
- Mian point of contact for clients from POS to completion.
- developing and maintaining the yearly schedule
- Regular coordination with the production team
- Organising monthly KPI figures for team meeting
- submitting and following up building control applications - health & safety - After Care’ Customer service - Attending Site visits/meeting
- Negotiating rates for materials/services Other aspect of my role included;
- Key contribution to quarterly Director’s meeting - Team management (site & office)
- Championing company Values - Sales support - Attending Sale Visits
- Leadership Training - Managing Team building Days
- HR responsibilities
- Helping Develop and implement Customer Portal on Salesforce .
Westbury Garden Rooms LimitedOperations Manager
Jan. 2017 - Jan. 2018South Woodham Ferrers
Westbury Garden Rooms LimitedProject Manager
Jul. 2010 - Jan. 2017Chelmsford, United Kingdom
ACEVILLE PUBLICATIONS (2001) LIMITEDSenior Account Executive
Mar. 2008 - Jul. 2010Colchester, England, United KingdomWorking as a Sales executive for Grow Your Own magazine.
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