GenpactAccounts Receivable Specialist
Dec. 2018 - Oct. 2024United StatesI adeptly managed high-risk accounts receivable portfolios in a fully remote environment, ensuring accurate billing through meticulous invoice generation, verification, and compliance with client standards. Collaborating with diverse teams including project managers, sales, finance, and client relations across different time zones enabled me to resolve invoice and payment issues effectively. My analytical skills facilitated the resolution of billing disputes for both internal and external clients. Utilizing Oracle Systems, I monitored invoice payments and reconciled accounts, contributing to improved business processes. My strong communication and collaboration in a remote setting ensured seamless workflows and enhanced collection efforts, consistently surpassing monthly collection goals. Additionally, I provided training and mentorship to peers, assisting with special projects to elevate team productivity.