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Work Background
Osha Bergman Watanabe & Burton LLPReceptionist
Oct. 2018 - May. 2025Answer phones and direct calls accordingly, create physical file folders for new cases, manage conference room schedules, entered billable and non-billable attorney time into TABS for invoicing and payroll
Benefit RecoveryAdministrative Assistant
Mar. 2017 - Jun. 2018Houston, TexasCollect, stamp and process all mail material, Receive and distribute incoming mail, Answer phones, Greet and check in visitors, Send and receive faxes, Return faxes with confirmations, Copy and mail documents, Scan and link documents to patient accounts, Order office supplies for the entire office, Receive and distribute office supplies per requests, Schedule and manage usage of conference and training rooms, Perform tasks in client database, Purge old and aging documents and dispose accordingly, Escort vendors and visitors
David McDavid NissanBDC Agent
Jan. 2017 - Feb. 2017Houston, TXRespond to internet leads via phone, email and text with the ultimate goal to set a sales appointment and follow up until they follow through. Manage customers in CRM, update appointment spreadsheet daily, diligently comb through CRM to ensure appointment success.
North Freeway HyundaiBDC Professional
Jul. 2015 - Jun. 201620440 I-45 North Houston, TX 77373Answered phones, set sales and service appointments, registered buyers tags, processed cash and credit card payments, responded to internet leads for sales, consulted with management about proper procedures regarding customer management, input customer information into Customer Management Database, assisted with scheduling for other BDC Agents, followed up with customers accordingly via phone, text and email.
Gillman Automotive GroupBDC Consultant
May. 2015 - Jul. 201510585 W Sam Houston Parkway S Houston, TX 77099Answered phones, set sales appointments, responded to internet leads for sales, consulted with management about proper procedures regarding customer management, input customer information into Customer Management Database, assisted with scheduling for other BDC Consultants, followed up with customers accordingly via Phone, Text and Email.
Group 1 AutomotiveCall Center Agent
Mar. 2014 - May. 20156161 Rothway Houston, TX 77041Answered phones, set sales appointments, responded to internet leads for sales, consulted with management about proper procedures regarding customer management, input customer information into Customer Management Database, followed up with customers accordingly
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