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Work Background
EnveseurFractional CTO
Mar. 2023
Envelopes LtdChief Technology Officer
Mar. 2023 - Dec. 2023
Impexit SolutionsBusiness and Development Consultant
Nov. 2018SpainSet up Impexit Solutions to help businesses improve their eCommerce presence and efficiencies encompassing website appearance and functionality as well as back-office sales, stock management and logistics functions, with focus on improving existing functionalities.
_________________________________________________ ► Manage client relationships and projects from end-to-end including analysing systems, preparing reports and proposals, optimising systems, and sourcing suppliers ► Optimise eCommerce websites for UX, UI & SEO, including Shopify, jShop and bespoke systems
► Improve loading speeds by addressing information quality, backlinks, page links and servers
► Identify and implement improvements to website appearance & UX ► Design, develop and maintain shipping systems for logistics companies, solving complex custom shipment routing issues
► Migrate legacy systems to latest tech stacks
Enveseur, S.L.Director General
Jan. 2017 - Jan. 2022Barcelona Area, SpainAs Operations SME and previous Head of IT, I was tasked to set up the European distribution centre for Envelopes Ltd (UK based worldwide supplier of envelopes and postal packaging products to B2B and B2C clients), later managing sales, operations, client relations and accounts - with 25 employees and turnover of €3.3M. _________________________________________________ ► Initially covering 3 countries, within a year the hub covered all of Europe (due to efficiency and reputation) and became Envelopes Ltd’s sole European distribution centre, growing to serve 16 countries
► Led system/framework strategy and implementation incl. logistics and website development
► Managed recruitment and training on both systems and processes covering 3k SKUs
► Developed, set and implemented company vision and objectives
► Managed the centre’s website, hired an SEO company and drove optimisation for 4 local markets
Increased speed and worked with marketing to generate images and increase quality ► Introduced email marketing which brought circa 10% more business to the website ► Participated in business development from product research to operations and marketing
► Rewrote logistics/shipping software, increasing efficiencies and reducing costs – enabling cost reductions for customers ► Built and maintained professional relationships with suppliers and couriers
Madison Commercial Ltd.Mac Operator
May. 2006 - Jan. 2008
Envelopes Ltd.Information Technology Manager
Sep. 2005 - Mar. 2017Loudwater, BuckinghamshireLed a team of 4 including contractors in delivering IT support to 70 staff across 2 sites, and maintaining both IT infrastructure and 25+ global-reach e-commerce websites within a period of fast growth.
_________________________________________________ ► Engaged senior leadership on overarching IT strategies to improve processes and build capacity ► Led on supplier / contractor sourcing and management
► Developed websites & features and led on front-end layouts, SEO, caching, patching & security testing
► Optimised email campaigns with Google Analytics & A/B testing, significantly increasing CTRs ► Trained and developed the IT team, creating a talented, retained and progressive workforce
► Set targets for and directed contractors, ensuring projects were delivered as per specification ► Took a leading role in devising the company’s rebranding / renaming strategy and timings then successfully led migration, retraining and roll-out within 2 weeks ► Spearheaded system/application upgrades, researching options & assessing cost vs benefits:
► Drove major system/process revision to the entire warehouse order process, using & developing bespoke software, resulting in significant error and customer complaint reduction
► Implemented 2 major upgrades to stock management/accounts systems, one within a weekend including new server infrastructure, process changes, testing & training ► Upgraded phone system to VOIP, mitigating need for more phone lines; facilitating remote working; and significantly reducing complications in merging with the newly acquired company
► Introduced new payment gateways improving flexibility & costs & enabling world currency coverage
Cofin a.s.Graphic Designer
Sep. 2001 - May. 2005
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