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Work Background
DaBellaHuman Resources Generalist
Aug. 2024 - Apr. 2025• Managed employee relations matters, including crisis response, investigations, conflict resolution, pay disputes, and leave of absence administration to foster a supportive work environment.
• Conducted regular audits to ensure accurate HR records and adherence to legal and company standards.
• Assisted in the seamless setup of new branches, including location coordination, organizational chart development, and GM training for smooth HR integration.
The Salvation Army Texas Division Human Resources Generalist
Jan. 2021 - Jan. 2024Austin, Texas Metropolitan Area• Managed comprehensive employment documentation for new hires, background checks, and separations, ensuring compliance with standards.
• Acted as benefits liaison, providing detailed explanations and maintaining accurate employee enrollment information.
• Mediated conflicts between employees and management, conducted investigations, and facilitated communication for mutually acceptable solutions.
Capstone Realty ServicesHuman Resource Generalist
May. 2018 - Jun. 2019• Provided administrative support, marketing services, and social media promotion for clients at Capstone Realty Services.
• Specialized in Human Resource procedures including payroll, hiring, training, and benefits optimization.
• Engaged with clients, conducted data entry, and performed internet research to optimize SEO and mobile web applications.
A World of Hope ChildcareHuman Resources Manager
Jun. 2012 - Nov. 2013• Managed payroll processing for 24 employees, ensuring accurate attendance and pay adjustments.
• Oversaw administrative procedures and record systems for a childcare facility with 105 children.
• Supervised a team to compile employee data and issue paychecks efficiently.
• Developed strong organizational and leadership skills in a fast-paced childcare environment.
Bank of AmericaSenior Teller
Jun. 2006 - Nov. 2012• Provided on-the-job training to entry-level tellers, improving overall branch performance.
• Led monthly staff meetings, ensuring effective communication and team collaboration.
• Assisted in scheduling tellers for optimal coverage, enhancing customer service experience.
US ArmyHuman Resource Specialist (42A)
Nov. 2000 - Apr. 2010• Developed a train-the-trainer curriculum for adult candidates, achieving a 100% success rate and producing honor graduates in every course.
• Conducted briefings and out-processing procedures for up to 20,000 personnel, providing guidance for completion of appropriate tasks.
• Managed and audited personnel, finances, and accounts within two processing centers serving 4 Army installations.
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