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Work Background
DOLCE&GABBANASales & Training Executive
Oct. 2023Cleveland, Ohio, United States
Macy'sAccount Coordinator - Clinique
Apr. 2018 - Nov. 2023Cleveland, Ohio, United States- Coach and develop Clinique counter managers and influence colleagues in the total beauty department to drive sales across assigned territory
- Develop relationships and collaborate with divisional, store, and vendor leadership to align goals and priorities
- Analyze business results to identify opportunities and create sales-driving strategies
- Lead consistent execution of promotions, product launches, and other brand initiatives
- Provide continuous education to store teams including product knowledge, tools, and sales techniques to elevate the customer experience
- Lead planning and execution of business-driving events both in-store and virtually
- Direct consistent execution of merchandising standards
- Clearly convey business priorities to division and store teams through written, in person, and virtual communication
Lord + TaylorClinique Counter Manager
Mar. 2015 - Apr. 2018Buffalo, New York, United States- Responsible for leading a team of two consultants to drive sales and meet productivity goals
- Analyze sales reports, create sales goals, and monitor productivity of associates with ongoing coaching
- Role model and coach consultants on providing an exceptional customer experience through client consultations, sharing technique and product education, and developing repeat business
- Build relationships with clients, colleagues, and multiple levels of store management
- Ensure proper execution of brand marketing promotions, new product launches, and other brand initiatives
- Develop and execute business driving events
- Recruit, train, coach, and develop talents of consultants to ensure counter productivity goals are met
Ravines Wine CellarsAssistant Marketing Manager/Retail Sales Associate
Jul. 2013 - Dec. 2014Ravines Wine Cellars- Interact directly with customers to serve & sell products - Assist with customer needs & complaints - Work as a team with others to ensure daily tasks are completed - Open & close the cash register - Operate POS system - Perform weekly inventory counts - Count and record weekly deposit - Assist in advertising and promotion - Manage social media accounts such as Facebook, Twitter, Pinterest, and Instagram - Create monthly newsletters - Perform e-mail marketing via constant contact
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