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Work Background
SPECIALTY PHYSICIAN ASSOCIATES, LLCAudiologist Assistant
Jan. 2022 - Mar. 2025Bethlehem, PAIn my role as an Audiologist Assistant at SPECIALTY PHYSICIAN ASSOCIATES, LLC in Bethlehem, PA, I effectively managed daily calendar appointments for staff members, ensuring smooth operations and timely patient care. I diagnosed and resolved equipment issues for patients through troubleshooting methods.
CHAAROffice Inventory Clerk
Oct. 2019 - Jul. 2021Bethlehem, PAIn my role as Inventory Clerk at CHAAR in Bethlehem, PA, I assisted in purchasing and maintaining inventory, ensuring timely processing of special orders. I investigated and resolved problems related to orders & invoices, maintaining high customer satisfaction levels. I managed data entry into store systems, ensuring accurate updates and processed online orders efficiently for prompt shipping.
InstacartShift Lead
Sep. 2018 - Oct. 2019Bethlehem, Pennsylvania, United StatesIn my role as a Shift Lead at Instacart in Bethlehem, PA, I provided coaching and support to shoppers, ensuring smooth operations by communicating between store management and operations team. I completed weekly reports on scheduling and performance, along with training new hires on company values and procedures.
Bank of America Home LoansMortgage Loan Coordinator
Mar. 2002 - Jun. 2010Allentown, PAIn my role as a Mortgage Loan Coordinator at Bank of America Home Loans in Allentown, PA, I served as a vital link between management, sales, and customers. I created reports, trained staff, and assisted in completing mortgage loans, contributing to the overall success of the office.
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