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Work Background
Madeline’s LLC Founder & Culinary Director
Mar. 2021 - Jan. 2024New Haven, Connecticut, United StatesCommunity Engagement: Established a community-based café and food truck operation, promoting local initiatives and partnerships with organizations like Beardsley Zoo and New Haven Arts Council.
Marketing & Promotion: Curated and executed social media marketing strategies and events, significantly increasing brand visibility and customer engagement.
Operational Oversight: Managed daily operations, including HR, permits, and financial accounts, ensuring smooth business functionality.
Caribe Soul LLCHead of Product Development
Dec. 2015New Haven, Connecticut, United StatesLeadership & Management: Founded and managed a micro-manufacturing company focused on consumer-packaged frozen goods, leading a team to ensure operational efficiency.
- Food Manufacturing– Producing high-quality, ready-to-eat products for retail and wholesale distribution, adhering to FDA and DCP regulations, with USDA certification pending. - Commercial Kitchen Rental – Providing a fully licensed and compliant kitchen space for aspiring food entrepreneurs to develop and scale their businesses. - Catering Services – Crafting customized Caribbean-inspired menus for events of all sizes while ensuring food safety and regulatory compliance. - Regulatory Expertise – Backed by extensive knowledge of food industry regulations, including FDA, DCP, and USDA compliance, ensuring all operations meet the highest standards.
Yale New Haven Hospital SRCReferral Coordinator
Jun. 2015 - Mar. 2016Communication & Coordination: Facilitated communication between patients and medical staff, enhancing the patient experience and ensuring efficient operations.
Process Improvement: Participated in system improvements and developed new procedures to streamline departmental functions.
Yale New Haven Hospital SRCRegistrar
Jun. 2013 - Mar. 2016Customer Service Excellence: Provided outstanding service to patients during registration processes, ensuring accurate data collection and positive interactions.
Yale New Haven HospitalCommunications Associate
Aug. 2011 - Jul. 2013Liaison Role: Acted as a liaison between patients’ families and medical staff, providing critical updates and support during surgical procedures.
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