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Work Background
EnbridgeExecutive Assistant to the Executive Vice President of Corporate Strategy and President, Power
Mar. 2023North York, Ontario, Canada
Easton's Group of HotelsExecutive Assistant to the Principal and Ambassadress
Aug. 2020 - Dec. 2021Greater Toronto Area Metropolitan Area• Led administrative functions, including complex calendar management with focus on proper allocation of Executives' availability
• Served as first point of contact for the Executive and supported work in accomplishing organizational goals and objectives
• Managed complex and frequently changing accommodation and travel arrangements and coordinated pre-planning of trips including applicable Visas
• Confidentially managed and updated external contacts for the Executive which included communication to priority contacts, fellow board members, entrepreneurs and their representatives
• Distributed company-wide announcements, booked meetings and managed email for and on behalf of the Executive; enhanced business processes and communication
• Positively mentored others including Assistants, Managers and Executive Team to enhance role requirements and organizational collaboration
• Provided adhoc support for the Executive's direct reports and internal teams including the Executive Leadership Team
Four Seasons Hotels and ResortsExecutive Assistant to the Vice Presidents, Design and Construction
Jan. 2019 - Jul. 2019Toronto, Ontario, Canada• Led administrative functions, including complex calendar management with focus on proper allocation of Vice Presidents' availability
• Managed complex and frequently changing travel arrangements
• Organized and researched the creation of a shared communication email address to ensure timely and coordinated communication for each of the Vice Presidents' offices to ensure continuity in messaging and procedures
• Positively mentored other Assistants within the Design and Construction group with monthly meetings to discuss best practices, current challenges and solutions to enhance role requirements and organizational collaboration
• Provided adhoc support for the Vice Presidents' direct reports and internal teams both domestically and internationally
Four Seasons Hotels and ResortsExecutive Assistant to the Vice President, Global Security
Sep. 2018 - Jun. 2019Toronto, Ontario, Canada• Supported the VP of Global Security to set up a new department within Four Seasons Corporate Office including the logistics around 2 separate Global Security Conferences in Doha and Dallas, TX and global support for a new function
• Managed global travel for the VP Global Security including international visas as required; meeting planning; presentation planning; travel logistics
• Assisted in supporting the work setting the standards in place for a newly created global security function
• Led administrative functions, including complex calendar management with focus on proper allocation of Vice President's availability
• Served as first point of contact for the VP and supported work in accomplishing their organizational goals and objectives
• Managed complex and frequently changing travel arrangements and coordinated pre-planning of trips including applicable Visas, accommodations and flight options
• Distributed company-wide announcements, booked meetings and managed email for and on behalf of the VP; enhanced business processes and communication
• Provided adhoc support for the VP's direct reports and internal teams
Four Seasons Hotels and ResortsExecutive Assistant to the President, Portfolio Management and Owner Relations
Jun. 2016 - Jul. 2019Corporate Office - Toronto• Led administrative functions, including complex calendar management with focus on proper allocation of Executive availability
• Served as first point of contact for the Executive and supported work in accomplishing organizational goals and objectives
• Managed complex and frequently changing travel arrangements and coordinated pre-planning of trips including applicable Visas, accommodations and flight options
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for the Executive and the Board Product Committee
• Confidentially managed and updated external contacts for the Executive which included communication to priority contacts, board members, entrepreneurs and their representatives
• Distributed company-wide announcements, booked meetings and managed email for and on behalf of the Executive; enhanced business processes and communication
• Positively mentored other Assistants and Executive Assistants with monthly meetings to discuss best practices, current challenges and solutions to enhance role requirements and organizational collaboration
• Coordinated quarterly Board of Directors global meetings to strategically align meeting agendas, travel and accommodations; cohesively creating an efficient and organized travel experience
• Coordinated and partnered with an event planner to develop an engaging Global Marketing Meeting event that included 20 food truck reservations, agendas, budget management, site/venue selection, dietary accommodations for 300+ guests, travel visa documentations, invitations and décor to create a memorable, engaging and productive event
• Orchestrated successful on-boarding process of national and international colleagues including associated travel and training schedules with head office colleagues
• Provided adhoc support for the Executive's direct reports and internal teams including the Executive Leadership Team
Four Seasons Hotels and ResortsExecutive Assistant to the President, Hotel Operations, Americas
Jun. 2014 - Jun. 2016Toronto, Ontario, Canada• Led administrative functions, including complex calendar management with focus on proper allocation of Executive availability
• Served as first point of contact for the Executive and supported work in accomplishing organizational goals and objectives
• Managed complex and frequently changing travel arrangements and coordinated pre-planning of trips including applicable Visas, accommodations and flight options
• Confidentially managed and updated external contacts for the Executive which included communication to priority contacts, hotel ownership groups and their representatives
• Distributed company-wide announcements, booked meetings and managed email for and on behalf of the Executive; enhanced business processes and communication
• Coordinated quarterly Hotel Operations and Talent Committee global meetings to strategically align meeting agendas, travel and accommodations; cohesively creating an efficient and organized meeting experience
• Provided adhoc support for the Executive's direct reports and internal teams including the Executive Leadership Team
Four Seasons Hotels and ResortsExecutive Assistant to the Chief Marketing Officer
Mar. 2002 - Jun. 2014Toronto, Ontario, Canada• Led administrative functions, including complex calendar management with focus on proper allocation of Executive availability
• Served as first point of contact for the Executive and supported work in accomplishing organizational goals and objectives
• Managed complex and frequently changing travel arrangements and coordinated pre-planning of trips including applicable Visas, accommodations and flight options
Coordinated and partnered with an event planner to develop an engaging Global Marketing Meeting event that included 20 food truck reservations, agendas, budget management, site/venue selection, dietary accommodations for 300+ guests, travel visa documentation, invitations and décor to create a memorable, engaging and productive event
• Confidentially managed and updated external contacts for the Executive which included communication to priority contacts, board members, entrepreneurs and their representatives
• Distributed company-wide announcements, booked meetings and managed email for and on behalf of the Executive; enhanced business processes and communication
• Positively mentored other Assistants and Executive Assistants with monthly meetings to discuss best practices, current challenges and solutions to enhance role requirements and organizational collaboration
• Provided adhoc and extensive support for the Executive's direct reports and internal teams including the Executive Leadership Team
Four Seasons Hotels and ResortsAccountant - New Openings - FF&E
Jun. 1997 - Apr. 2001Toronto, Ontario, Canada
Four Seasons Hotels and ResortsPayroll Administrator
May. 1994 - Nov. 1996Toronto, Ontario, Canada
Four Seasons Hotel TorontoAccounting Intern
May. 1988 - May. 1994Toronto, Ontario, CanadaPositions held included Accounts Receivable, Accounts Payable, Food and Beverage Control, Operations Analysis and Payroll.
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