Neo@OgilvyRecruiter/Human Resources Associate
May. 2010 - Dec. 2011• Developed and maintain strong professional relationships with the business, its managers and employees.
• Managed recruiting process, partnered with hiring managers to develop recruiting strategies for long/short term hiring goals.
• Sourced and screened qualified candidates, leveraged Internet Job Boards, social networking, employee referrals, internet search engines, Web resume mining techniques, and direct cold calling.
• Managed candidates seamlessly through interview process, set expectations, provided feedback, negotiated and closed offers.
• Participated in hiring discussions, provided regular updates to hiring managers on recruiting status of positions, and assisted managers in making hiring decisions.
• Conducted new hire orientation and exit interview processes.
• Participated in the performance evaluation and succession planning process.
• Independently handled employee relations issues for Neo, coaching managers on documentation, discussion and resolution of performance issues.
• Advised managers on performance issues; partnered with the business on structure changes, reorganizations, and promotions; and provide exceptional customer service with regard to day-to-day issues and inquiries regarding Company policies and procedures.
• Provided counseling to all levels of associates regarding conflicts/problems that arose in the workplace.
• Responded to inquiries regarding policies, procedures and programs.