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Work Background
VisaGlobal Tap To Phone and Tap services Product Expansion
Jan. 2023San Francisco Bay Area• Administered the global deployment of Tap NFC-enabled contactless payment technology, coordinating initiatives that resulted in a 40% increase in transaction volume and expanding market share by 20%.
• Deployed Tap to everything use cases into global markets from Alpha to beta Phases of 10 pilots across all uses cases.
• Strategized and enforced pricing models that contributed to a 25% increase in sales through key account partnerships with major digital and fintech enablers.
• Executed cost reductions of 30% by analyzing value in Kind and tech developments, while maintaining service enhancements to meet business and compliance objectives.
• Achieved a 30% increase in market share through product line expansions and go to market efficiencies.
• Localized and customized product strategies for domestic and regional markets, ensuring alignment with regional compliance standards and business goals.
VisaGlobal Strategy and Go to market - Tap to phone
May. 2021 - Jan. 2023San Francisco Bay Arearesponsible for Product strategy and go to market for visa's Tap to phone technology. Tap to Phone makes it easier for sellers to use their smartphones to accept payments. As part of this initiative, Visa is helping drive these innovations through the Tap to Phone program which enables sellers to turn their NFC-enabled mobile devices into contactless POS terminals with no additional hardware required.
• Negotiated and contracted 10 high-impact partnerships, generating a 20% increase in revenue and expanding market reach.
• Delegated and guided key account alliances, resulting in $2M in new sales opportunities and a 15% increase in revenue.
• Demonstrated efficiency improvements of 25% through clear project guidelines, ensuring on-time delivery and increased client satisfaction.
• Improved system architecture by 40% through centralized optimizations, ensuring business continuity and enhancing customer satisfaction.
• Administered and tracked key projects using Kaizen tracking systems, reducing investment costs by 22% through weekly P&L analysis.
VisaPrincipal Product Lead of SMB Platforms & Fintech Partnerships
Jun. 2019 - May. 2021Miami/Fort Lauderdale AreaBusiness Lead, responsible for the expansion of Visa’s Small Business B2B payment tools and services in Latin America and the Caribbean. Cultivating and expanding the B2B ecosystem in the region with pivotal role in aligning with Global platform teams while maximizing regional and country opportunities. The newest Visa solutions are available to clients through APIs, exposed services, and SDKs.
Carnival CorporationSr. Project Manager
Jan. 2018 - Mar. 2019Miami/Fort Lauderdale AreaResponsible for project management organization (PMO) of the Global Experience and Innovation Team. within th Technology Transformation Dept. of Engineering Ship and Shoreside IT Projects. Leading the new OCEAN Medallion RFID radios wearable technology and MedallionNet connected experience implemented on the princess cruise lines.
Direccion General de Aduanas (DGA)Senior Project Manager (USA)
Apr. 2014 - Oct. 2016MiamiJoin a Start-up project to design a new customs system in joint effort with the United States Government. A two part project that focused on Customs consular offices for the Dominican Republic in the United States and a new pre-approval inspection automation system of cargo, on-sight warehousing and management office centers in different customs district throughout the United States. The purpose, to automate goods inspection and custom procedures with tax breaks to those who become certified under the program.
INDOTELSenior Project Manager Contract
Sep. 2013 - Dec. 2017Santo DomingoConsulting contract at INDOTEL to establish the first computer assembly line in the country for self-sufficiency of INDOTEL. Due to the success of the "Hogares Conectados," I continue to work on technical projects with the Bureau.
Pasona Fortune Inc.Project Coordinator
Apr. 2009 - Dec. 2011Tokyo, Japan• Assisted in start-up and management of storage company with over 500 customers
• Assisted the development of new Technology Prototypes of Consumer grade technology-based backpacks, packs, bags, and cases.
• Assisted the development of OEM projects for Sony and Kirin.
Motorola Solutions America Latina y CaribeDesign Intern
Apr. 2008 - Sep. 2008Plantation, FloridaCollege Summer Internship
Full time working intern in CXD - consumer design team- Innovations techonology
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