T.J. MaxxHead Cashier
Oct. 1999 - Sep. 2002Supervised staff of twenty. Responsible for employee performance and evaluations, shrink topics and addressed issues that conflicted with policies. Opening and closing operation; scheduling, operating customer service desk, merchandise returns, and keeping the front end of the store to uphold a clean and safe work environment. Trained all new employees on cash register, customer service, layaway, fitting room, merchandise returns, and jewelry sales. Assisted all merchandise and visual leads to meet productivity.