XceligentDirector of Research Analytics
Mar. 2014 - Dec. 2017As the Director of Research Analytics , I lead a remote cross-functional business unit of research and sales personnel to maintain accurate marketing and statistical commercial real estate data and report that data to the market. My role also included being the liaison between the external clients and the research teams to develop data strategies and maintain data integrity. Additionally, I collaborated with external clients to develop routine and specialized analytics and data visualization for reporting analytic trends and market data. A few accomplishments while in this role: > Tracked, aggregated, and analyzed data for over 40,000 commercial real estate properties across Cincinnati, Dayton, Cleveland, and Columbus, OH. > Conducted quantitative and qualitative analysis to identify trends in data and overall market activity. > Participated in multiple process improvement project groups, successfully implementing process automation ( Alteryx) , data audit processes, and data visualization programs (Tableau). > Managed Zendesk workflow ticket system for cross-functional team of researchers, sales executives, and external client requests, in order to streamline and track workflow.