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Work Background
Rentokil TerminixProduct Manager
Feb. 2025United States
AmbiusProduct Manager
May. 2023 - Feb. 2025United StatesAmbius is a part of the Rentokil Initial group • Promoted from Associate Product Manager to Product Manager within 1 year of work.
• Managed the product lifecycle of four lines of business ($34M in annual revenue).
• Spearheaded projects to streamline the sales process, resulting in a 7% increase in sales in 2024.
• Collaborated cross-functionally across Marketing team, Sales, Finance, Procurement, Operations, Training, and IT for product launches and portfolio expansion.
• Developed and implemented an organization-wide stage-gate process .
• Developed, and maintained product roadmaps in alignment with market insights and organizational goals. Skills:
Product road maps
Stage-gate process
Market research
Business development Problem solving
Continuous Improvement
Cross-functional Teams
Indoor Plantscaping, Green Walls, Holiday Décor, Odor Management, Premium Scenting
AmbiusAssociate Product Manager
Dec. 2021 - May. 2023United States
Isenberg School of Management, UMass AmherstMBA Graduate Student
Aug. 2020 - May. 2023
Trelleborg Medical SolutionsAssociate Product Manager
May. 2019 - Aug. 2020Northborough, MassachusettsIn my role at Trelleborg Medical Solutions, I am accomplished with successful acting as central point of contact for all requests for quotation, new business possibilities, and new product development in Medical Device Components field. I collaborated with engineering, sales, marketing and manufacturing teams through all product development stages from design stage to final product. I have provided sales support on different levels including joint customers visits. Accomplishments:
• Maximized Manufacturing Plant's sales by 23% in 2019 by leading and managing projects successfully from inception to high quality completion.
• Planned and organized product training program for sales and marketing teams to establish a culture of high performance, transparency, and continuous improvement. Accomplished with successful representation of manufacturing unit in numbers of internal and external conferences around the US.
• Promoted to Associate Product Manager within one year from business support coordinator by delivering outstanding services.
Trelleborg Medical SolutionsBusiness Support Coordinator
Mar. 2018 - May. 2019Northborough, MassachusettsHealthcare & Medical Segment, Silicone Manufacturing Accomplishments:
• Promoted to Associate Product Manager in one year
• Independently overseen the biggest part of manufacturing plant's business • Created engaging and effective Product Training program for Sales and Marketing teams
• Received full responsibility for quoting all extrusion business
iq optionVIP Account Manager
Jul. 2016 - Mar. 2018Saint Petersburg, Russian FederationGrowing from a small startup, IQ Option is now Europe’s leading online binary trading company. During this role, I have provided an effective support and guidance to Russian and English speaking customers across Europe and North America. Major Achievements:
• Achieved customer satisfaction rate of over 95% by delivering superior customer services.
• Led successful enhancement of sales customers by 10% within one year.
• Enhanced customer retention by 13% through innovative sales strategies implementation.
ITmozg.ruHead of Customer Service
Feb. 2013 - Jun. 2016Saint Petersburg, Russian FederationITmozg.ru is a startup for HR in IT segment. ITmozg is an online portal for job seekers and employers in Eastern Europe focusing on the tech industry. Being a Manager, I established customer service department to effectively manage customers requests and developed policies and procedures to ensure smooth workflow. Improved customer satisfaction rate through effective KPI development. Selected Contribution: • Recruited and trained call center employees and maximized their potential to overcome challenges while attaining set goals.
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