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Work Background
Assist DigitalUX designer
Sep. 2022 - Dec. 2024MilanI worked with the design team supporting the TIM group, specifically TIM Business. In this context, I was responsible for mobile apps and the personal area of web portal for small and medium-sized businesses, coordinating the design team across various projects, from simpler integration tasks to new concepts and more complex activities, such as reviewing accessibility for the mobile app.
Assist DigitalUX Designer
Apr. 2022 - Sep. 2022MilanoI worked with the internal teams at Assist Digital to define concepts for the intranets of several clients in the utilities sector.
Assist DigitalUX Designer
Sep. 2019 - May. 2022BolognaI started my experience at Assist Digital, within the Experience Design Team of the Unipol Group, focusing particularly on the design of digital solutions for agents across Italy, from small agencies to offices dedicated to specific document preservation and generation activities.
Comcast Silicon Valley Innovation CenterDigital/UX Designer
Jan. 2018 - Jul. 2018Cosenza Area, ItalyThrough my collaboration with xCal, I had the opportunity to work on important projects for the American company Comcast and its Xfinity platform (which today also includes Sky Italia). In a young and dynamic environment, I led the local design team, driving exploratory activities for new IoT and mobile concepts in collaboration with the Comcast Experience Design Lab in New York.
TimpaniUx - Service Designer, Design Lead
Jun. 2017 - Oct. 2017Bologna Area, ItalyIn a startup-style environment, I worked on designing an e-commerce service based on the Amazon model, a service with multiple touchpoints and different users, from the producer to the consumer, passing through logistics. In this context, I helped the company shape their service and develop the concept for the digital platform. As the design coordinator, and working closely with developers, as well as marketing and business experts, we created User Journey maps, high-fidelity mockups, and interactive prototypes.
NTT DATA Italiainteraction designer
Mar. 2016 - Apr. 2017Cosenza Area, ItalyIn the second phase, I focused on a single client, the Dutch services company Wolters Kluwer, for which I had the opportunity to study its new brand identity and apply it to various aspects of the digital customer experience. Specifically, I worked on the redesign of the Italian corporate website, proposing a new concept and applying some principles of Lean UX: - I conducted frequent and quick user tests on the old version, gathering valuable feedback.
- Based on the feedback, I mapped the pain points related to communication and usability, identifying potential solutions.
- I designed and prototyped a new proposal aligned with the brand identity.
- I ran additional testing sessions, refining the prototype (which, from the early stages, had already been well-received by the client).
NTT DATA ItaliaInteraction Designer, UI designer/developer
Nov. 2015 - Apr. 2016Cosenza Area, ItalyMy internship at NTT Data allowed me to connect with a large organization and understand the dynamics of a highly structured environment. Working with developers was an excellent opportunity to assess the feasibility of many design choices and to understand some of the challenges that arise during the execution phase. Among the most important activities, I supported the IoT team on several projects in the field of home automation. Specifically, I was responsible for creating a control dashboard, from defining the concept to the implementation in HTML5.
Pan-studiointeraction - communication designer
Apr. 2015 - Aug. 2015Florence Area, ItalyPan Studio is an innovative IT agency delivering digital solutions for the web and mobile markets. In my collaboration with them, I contributed to the strategy and user experience design of a mobile application utilizing QR recognition technology. Additionally, I worked on developing a mobile game concept, focusing on designing the level and reward system to enhance the overall gaming experience.
The Island Social NetworkInteraction Designer
May. 2014 - Dec. 2014Ticino, SwitzerlandThe Island© is the innovative social community platform where your expectations and aspirations are realized. I've worked in a fine team of designers who have been asked to Re-design the user interface of this special social platform. After the brief and the old UI analysis/acquisition, we have worked on the definition of a new interaction model that could improve usability and satisfaction in respect of target users, and in the mean time, on a visual concept that better embodies the brand values and mission.
So we have produced the new navigation model and hi-fi mockup.
I worked as interaction designer, and as coordinator for Visual-UI design process. In the final part of the project I also worked with front-end developers for the revision of HTML components.
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