James Brading

Head of Product @JAVLN

ITC-level ExecutiveCPOCustomer ServiceConsultingCustomer Success ManagerClient Relations SpecialistCustomer Care SpecialistProduct ManagerProject ManagerComplaint Resolution SpecialistData EntryBusiness Analyst

As a strategic product executive with over two decades of experience across Enterprise ERP and CRM, I specialise in building product organisations that deliver sustained business growth and customer success. At MYOB, I led the development of award-winning B2B products, driving alignment between product strategy and corporate vision while scaling teams, processes, and platforms to support long-term growth. Today, as Head of Product at JAVLN, I am focused on shaping the next generation of SaaS innovation, strengthening product-led operating models, and embedding customer-centricity at every level of the organisation. I believe exceptional product leadership is rooted in vision, disciplined execution, and the ability to inspire cross-functional teams to achieve ambitious outcomes. I am passionate about fostering cultures of ownership, innovation, and continuous learning to unlock both organisational and customer value.

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