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Work Background
Marsden ServicesTier 2 Support Specialist
May. 2022St Paul, Minnesota, United States
American Security & InvestigationsSecurity Officer
Sep. 2019 - May. 2022St Paul, Minnesota, United StatesHold full accountability for formulating activity report on a daily basis and accurately recording standard conformation of secure surroundings. Protect patients, building, and staff members by conducting security rounds.
• Fostered lucrative relations with new and existing clients by utilizing exceptional customer skills.
• Identified and resolved issues using appropriate course of action.
Star TribuneProcess Engineer
Apr. 2005 - Jan. 2006Drove development and documentation of procedures for new / existing products. Identified need for skills improvement and conducted regular training sessions for new and current employees that improve efficiency.
• Introduced innovative ways to improve existing processes which resulted in improving productivity and time management.
Star TribuneDigital Ad Technician
Jun. 2003 - May. 2005Minneapolis, Minnesota, United StatesReviewed camera-ready material and remediated obvious imperfections prior to pagination.
• Assured material meets specifications for print production by conducting preflight assessments.
Star TribunePrepress Specialist
Jan. 1999 - Apr. 2019Ensure accurate diagnosis and swift resolution of issues related to compliance and system issues in a timely manner. Attained desired outcomes by gaining creative support. Formulated material based on client’s vision whilst providing options for more effective end product. Accomplished bottom-line results by utilizing detailed knowledge of all deadlines from order entry to press. Organized training sessions on current and new employees in production department to create an atmosphere of trust and encouraging innovations.
• Significantly maximized productivity and minimized turnaround time; designed procedure manual for employees.
Star TribuneSenior Production Artist
Jan. 1999 - Jun. 2003Minneapolis, Minnesota, United States• Formulated designs, concepts, and sample layouts using intimate knowledge of layout principles and esthetic design concepts.
• Produced ad concepts and design by leveraging computer software.
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