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Work Background
BGB EnterprisesDirector of Fulfillment
Apr. 2023Dayton, Ohio, United StatesIn my role as Director of Fulfillment at BGB Enterprises, I led the client experience, onboarding, and ongoing support efforts to ensure seamless transitions and high satisfaction levels. By building strategic partnerships and developing innovative strategies, I was able to strengthen client relationships, expand market reach, and align business objectives with client success metrics. Additionally, I created and optimized SOPs to streamline processes and enhance support staff efficiency, ultimately fostering long-term growth and loyalty.
Hite DigitalOwner Partner
Nov. 2021 - Jun. 2023Dayton, Ohio, United StatesOur mission at Hite Digital is to impact people’s lives by empowering them to reach their goals. We recognize that every person has a unique purpose and that if every person fulfills that purpose, they, their community, and the world will be better for it. We practice our mission through our Three Pillars: ➜ Focus on Family
➜ Grow People
➜ Deliver Excellence Yes, we offer digital marketing services, and yes, profits matter, but at the end of the day, Hite Digital is about serving, growing, and empowering people, from our team to our partners, franchisees, and their clients. Digital marketing is what we do; empowering people is why we do it.
Grit and Grace Digital MarketingOwner
Apr. 2017 - Nov. 2021We help businesses grow by working with them to implement strategic marketing practices both automated and responsive to grow their audience through Messenger Marketing and loyalty. We offer an incredible loyalty program that combines mobile wallet and messenger marketing for a very powerful marketing tool.
Local Love...A Roaming BoutiqueOwner
Jan. 2014 - May. 2018Dayton, Ohio Area{Local Love...A Roaming Boutique} was both an on-line clothing and accessory boutique and Dayton, Ohio's first mobile fashion truck which hit the streets of the Miami Valley Spring of 2014. We experienced double digit growth year over year and we were voted Best Mobile Boutique in Ohio in 2018.
Elite CateringEvent Sales Manager
Aug. 2010 - Mar. 2015At Elite Catering, I was responsible for meeting with potential clients for consultations, preparing proposals and coordinating details for the event. I worked with both social and corporate clients and had a 90% close rate following consultations.
Victoria Theatre AssociationEvent Sales Manager
Mar. 2005 - May. 2009Successfully managed 40 events per year from sales consultation to execution while working part time.
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