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Work Background
Advance Care Alliance New YorkVice-President of Human Resources
Sep. 2020 - Dec. 2024Hauppauge, NY- Implemented an organization-wide restructuring, eliminating 300 positions on day one while preserving zero external complaints, and rehired former staff for new roles.
- Rehabilitated two underperforming HR staff members, totaling $167,000 in compensation, to effectively fulfill their essential duties before impending broader departmental changes.
- Increased position fill rate from 90% to 98% to support organization’s growth.
- Secured HR's 100% rating and earned OPWDD praise for CCO Audits in 2022 and 2023.
- Redeveloped hiring processes, including onboarding and QIDP checks, enhancing accountability and customer service through thorough documentation collection, such as I-9s.
- Transformed workplace culture between Program teams and HR by fostering a united community for shared strategies, achieving unprecedented stakeholder confidence in HR capabilities.
- Realigned and optimized data within Paycom HRIS to accurately reflect comprehensive staffing metrics, including full-time vs. part-time status, scheduled hours, and department codes
- Conceived and restructured the HR department by creating 7 job descriptions and consolidating 10 roles into 8 cross-trained positions to boost efficiency.
- Replaced traditional insurance brokers and carriers, subsequently enhancing employee experience through better options meticulously aligned to a newly implemented self-funding model.
- Developed a salary adjustment model that addressed compression issues for long-tenured staff post-restructuring through strategic collaboration with the CFO and external auditors.
- Facilitated a seamless transition into a centralized HR department alongside various other essential support departments under the newly established CCANY parent company structure.
MY HR DEPARTMENT - Human Resource Advisory ServicesSenior Consultant
Mar. 2020 - Sep. 2020Yorktown Heights, NY- Developed and meticulously updated essential COVID-19 resources, including a comprehensive employee handbook supplement and precise employer communication protocols.
- Served as the in-house "Reopening Consultant," guiding crucial transitions.
Almost Home MichiganPrincipal Consultant
Mar. 2020 - Sep. 2020Southfield, Michigan- Achieved COA accreditation on first attempt.
PNP Staffing GroupSenior Director of Human Resources (Interim) / HR Consultant
Jan. 2018 - Dec. 2020New York, NY- Reformed insurance contributions, saving $400,000 in 5 years and protecting low-paid staff.
- Reviewed over 3,000 resumes to fill critical roles, thereby enabling the organization to build essential infrastructure and effectively manage new Supported Housing program contracts.
- Developed comprehensive training templates meticulously designed for effective management, focusing on harassment prevention, FLSA compliance, internal policies, and HR best practices.
- Crafted a comprehensive, multi-state Employee Handbook and detailed job descriptions, complete with compensation scales, to standardize operational practices across various locations.
- Restructured programs to prevent insurance abandonment and align operations with goals.
- Developed mentoring program structures and processes to enhance professional development.
- Reconfigured HRIS/Payroll systems, preventing underpayments and mitigating liabilities.
- Restructured Care Management program roles to ensure compliance with industry standards.
- Established an innovative HR Learning Management System that streamlined training.
Comunilife, Inc.Director of Human Resources
Jan. 2017 - Dec. 2017New York, NY- Developed a comprehensive Employee Handbook to enhance onboarding and engagement.
- Restructured the hiring process to ensure verification of credentials.
Graham WindhamDirector of Human Resources Services
Jan. 2014 - Dec. 2017Brooklyn, NY- Eliminated $100,000 risk from contractor agreements via comprehensive management training.
- Slashed costs $40,000 annually for 3rd-party services by securing specialized applicants.
- Achieved 50% reduction in time-to-hire by implementing a Position Inventory system.
- Maximized agency leverage in collective bargaining with 1199 Union by analyzing current and proposed positions, benefits, and cost projections for successful negotiations.
- Developed and successfully implemented an agency-wide Safety Plan while ensuring training and heightened awareness among all staff members throughout the organization.
HeartShare St. Vincent's ServicesManaging Director of Human Resources
Jan. 2005 - Dec. 2014Brooklyn, NY- Reduced open requisitions 50% while introducing background screenings; Increased position fill rate from 95% to 98.5%, despite 20% agency expansion to 500 employees.
- Replaced 403(b) Plan with one offering greater transparency, diversity, and third-party reviews. Increased employee participation by 300%. - Replaced HRIS with one capable of detailed reports/queries; saved $60,000/year in service costs plus increased internal efficiencies, including position control. - Drafted and instituted replacement for 22-year-old employee handbook and policy/management manual; updated and conducted training annually. - Secured over 300 prospective applicants to successfully fill over 50 expansion and other positions, in midst of serving in key M&A role.
- Ensured and prepared documentation of compliance regulatory and other requirements, including the Council on Accreditation (COA) and the Better Business Bureau (BBB).
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