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Work Background
Conversas Infinita LtdaProduct Manager
Jun. 2021 - Nov. 2023PortugalI have been working as Product Manager (100% remotely) for a spiritual activist from Portugal, taking on various roles including: Product manager, service and sales support, charging and student support, access liberation. Preparation of messages and texts of all communication with student classes, for onboarding emails, students and clients accompaniment. Email management, WhatsApp group messages and social networks Moderation and support in live online classes via Zoom. Additionally, I have experience with: Spreadsheet and document management using Google Workspace tools. Tools such as Notion, Trello, Typeform, Infusion, Hotmart, Kajabi, Zoom and Letalk.
Cagyn Veiculos Ltda (Honda)Administrative Assistant (Honda)
Apr. 2019 - Jan. 2023Araçatuba, São Paulo, BrazilResponsible for the entire routine of the finance department, collection, administration, purchases, accounts payable and receive, reception, service, receipt and guidance of visitors and administration of various documents. Vehicle Management 0 km and process of documentation of used vehicles. Responsible for receiving, organization and control of used vehicles. Manual control and keys, vehicle records in computerized database. Responsible for tendency to sellers and customers of stores, by telephone and email and preparation of management reports.
EmbellezeProfessional Makeup Instructor
Jul. 2014 - Jul. 2018Araçatuba, São Paulo, BrasilAs a Professional Makeup Instructor at a renowned institute, I lead classes and also serve as a Beauty Consultant. I expertly analyze each client's needs, recommending optimal products and treatments while providing personalized monitoring to ensure complete satisfaction. Additionally, I organize events and workshops. I excel in team development and leadership, training my team in approach, service, product knowledge, sales strategies, and creating action plans with short, medium, and long-term financial and health goals.
La Place Veiculos Ltda (Peugeot)Service Consultant (Peugeot)
Oct. 2013 - Mar. 2014Araçatuba e Região, BrasilResponsible for customer service; scheduling services and repairs, welcome the workshop client; make vehicle entry-list to. Verification of pre-existing damage or damage; clarify questions pertinent to repairs automotive and preventive maintenance of vehicles; Responsible for the opening of order of Service. Opening and Monitoring of Sinister by the Insurance Portal. Monitoring of Budgets/Complements Vis System and Via Web; Responsible for Track the vehicle in all processes during the permanence in the workshop; to accompany repairs to the delivery of the vehicle to the customer; Responsible for making a budget of parts and services for customers and insurers;
Responsible for selling parts and services body shop/painting; Responsible for executing the delivery of the vehicle to the customer, issuing invoices and receipt of values.
Wei Motors - Auto Tastaldi Veículos Ltda (JAC Motors)Administrative Assistant (JAC Motors)
Jan. 2013 - May. 2013São Paulo, BrazilResponsible for the entire routine of the finance department, collection, administration, purchases, accounts payable and receive, reception, service. Reception and guidance to visitors and administration of various documents. Responsible for 0 km control and used vehicle documentation processes. Control and organization of documents and processes of used vehicles, manual and keys car, vehicle records in computerized database. Support to manager, salespeople and store customers, by phone and by and email. Preparation of documents and management reports.
Administrative Assistant, K Star Veiculos Ltda (Kia)Administrative Assistant (Kia)
Oct. 2007 - Jul. 2011São Paulo, BrazilActing as a dispatcher of the concessionaire network of Auto Kia, supervising the entire sector, coordinating the team in the development of all. The activities. Responsible for controlling vehicle documentation processes 0km and used. Responsible for receiving, organization and control of used vehicles. Control of fleet of the company's vehicles, vehicles of the directors and test drive, ensuring the availability of parts for the execution of corrective maintenance, through planning, coordination and control of parts buying processes regarding the quotation, negotiation and definition according to guidelines established by management; Responsible for ensuring the execution of warranty revisions, through permanent control of the deadlines for Warranty/kilometer of cars. Purchase control, registration and billing of vehicles 0km and used in the NBS system. Responsible for serving sellers and customers of four stores, for the preparation of reports and performance charts of salespeople, reports, commission, profit and return reports regarding stores.
SIMPRESSMarketing Assistant
Jun. 2006 - Sep. 2007São Paulo, BrazilProspecting new clients for Ricoh printers by scheduling visits to the commercial sector, supervision of 4 assistants, advice on external events, closing monthly reports of telemarketing team activities, leads and events for events, responsible for the elaboration of instructions for instructions Company's internal work and procedures.
Inter Despachos LtdaOffice Assistance Specialist
Jun. 2000 - Jun. 2004São Paulo, BrazilPersonalized service via email and msn to customers and companies, being in contact with More ease and agility, for better customer service. Telephonic service, purchases, organization of internal and external meetings, scheduling commitments to Board. Responsible for the daily closure of Caixa, the organization of accounts payable and receive, personal accounts of partners and employees, being also responsible for the purchase of the company's office, stationery and computer supplies. Responsible for advising one of the company's partners, issuing reports, trade letters and returns to the dealers attended by it. Responsible for bank reconciliation, issuance of consent letters, customer pending and printing and registration Bank slips.
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