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Work Background
Rio TintoIS&T RTA Pacific– Business Engagement Lead - Program Manager RTA Smelter Projects | IS&T
Mar. 2023Brisbane, Queensland, AustraliaBusinesss Engagement Lead and Program Manager for RTA Gladstone and Tasmaina
Rio TintoInformation Technology Specialist
Aug. 2022 - Oct. 2022Brisbane, Queensland, AustraliaCurrently Finishing up in Rio Tinto and Heading for some Sabbatical leave
Rio TintoActing Information Technology Operations Supt
Jan. 2022 - Aug. 2022Weipa, Queensland, AustraliaActing Manager for IT Weipa Operations, while we Recruited.
Rio TintoActing Information Technology Operations Supt
Jul. 2021 - Jan. 2022Bell Bay, Tasmania, AustraliaWorking In Operations Bell Bay as the IT Manager while I helped Recruit for the New IT Manager.
Rio TintoProject Manager
Oct. 2020 - Jun. 2021Queensland, AustraliaWorking in the IT and Project space.
FinXL IT Professional ServicesProject Manager
Mar. 2020 - Apr. 2020Brisbane, Queensland, AustraliaShort Term contract on a Design ArcGIS implementation, Covid ended Contract.
Logan Shire CouncilProject Manager Technical Services and Technology Projects
Apr. 2015 - Dec. 2019BeenleighDelivering Technology-based Solutions for Logan Water Projects.
Technology Deployment and Field Mobility.
Microwave and Communications Project work
Mobility Projects
Camera Connectivity
Audio Visual Deployment.
Solar Sizing Project
Origin EnergyIT Superintendant Site Services CSG
Jan. 2013 - Dec. 2014Brisbane, Australia• Provided leadership across a variety of construction and technology projects within a high-risk work environment predominantly working remotely in Western QLD. Managed across all project phases from scoping through to implementation and handover. • Liaised across internal and external stakeholders to address project issues and concerns. Managed the identification and control of scope creep whilst ensuring the project was delivered to the agreement outcome for the client. • Reported to Project Office against project milestones identifying the reason for project delays or activity blow outs. Reported against all activities in the Microsoft Project Plan to report any changes against budget and resource impacts. • Managed risk and issues through active engagement with contractors and project resources. Discussed the impact delays or changes would have on the project schedule and resource requirements. • Oversaw site personnel including managing trade and technology professionals. Managed the engagement with external contractors to ensure all project work activities were completed on time. • Provided input into technical reallocation and deployment projects. Assisted in the realignment of satellite systems as well as overseeing the deployment of mobile phone repeater trailers and generator connections. .
Rio Tinto Coal AustraliaProject Manager, Control Systems and IT Operations
Jun. 2011 - Dec. 2012BrisbaneTeam Leadership: 2 FTE
Budget responsibility: AU $100K – AU $1M+ • Appointed to lead across various infrastructure, application, communication & user based projects. Operated as a dedicated project manager across all project stages including planning. • Supported in the initial scoping, budgeting & scheduling for all project activities. Worked in direct partnership with the department managers & key stakeholders for all projects to ensure the appropriate identification of scope & deliverables. • Addressed issues relating to safety & environmental management systems. Liaised directly with site representatives on environmental & safety concerns that may result during various stages of the project. Addressed all aspects of HSE Management for all projects to maximise commitment to “Zero Harm”. • Controlled the annual testing & review of disaster recovery systems. Ensured full documentation of disaster recovery processes which addressed results reporting, management of remediation activities & the implementation of stopgap measures for urgent risks & concerns. • Engaged directly with vendors & 3rd party service providers to ensure the delivery of services against contract arrangements & agreed KPI’s. Reviewed pricing proposals against financial agreements to ensure contract agreements were up held. • Provided input into the resolution of escalated technical issues for applications & systems. Addressed as a 3rd level technical support representative recommendations for resolution back to systems engineers & support representatives. • Managed & completed various technology installation projects including personally installing wireless networks & relocatable containerised server rooms for various sites & facilities. Managed these as individual projects as required. • Led the installation of optic fibre & Telstra microwave to & from the remote location. Ensured ongoing testing of the services throughout the project & prior to sign off & acceptance from the business.
Minetec CommunicationsRelationship Manager Queensland
Jan. 2011 - May. 2011Team Leadership: 3 – 5 FTE • Provided leadership to a team of individuals across administration, projects, technology and support. Provided remote and on site leadership to teams based in Mackay and Brisbane. • Managed relationships with clients and provided technical guidance on the design and implementation of radio and wireless communication solutions. Assisted in pre sales activities whilst ensuring alignment with the sales objectives of the business. • Appointed leadership across numerous projects. Worked in partnership with internal and external stakeholders to document the project plan and schedule; ensuring full identification of budget and resource constraints. • Assisted as 3rd level technical support for various infrastructure and technology issues raised by customers. Addressed faults and undertook trouble shooting to identify immediate resolutions or temporary fixes to minimise client disruption. • Controlled all aspects of personnel engagement including recruitment, on-boarding, training, performance management and dismissal. Addressed concerns in relation to staff performance and immediately implemented management plans. • Provided training to staff and to clients on technology solutions and products. Ensured competency levels were as expected by the business as well as for performance levels in their individual positions. • Facilitated site reviews to assist in preparing client proposals and solutions quotes. Attended on site and met with clients to discuss requirements and specific issues effectively establishing relationships to increase customer satisfaction.
Newcrest MiningIT Project Manager & Mining Systems Analyst
Dec. 2008 - Dec. 2010Team Leadership: 3 – 5 FTE
Budget responsibility: AU $50K – AU $1M + • Addressed the standardisation and review of various systems and applications to support in the development of the ongoing strategy for the utilisation of applications and systems across various sites. • Managed the standardisation of applications to support in the ability to commission new sites effectively and with minimal delays or downtime. Addressed issues to support in the ability to effectively deploy applications and rationalise systems across numerous sites. • Provided leadership across the realigning of software catalogues in accordance with the ITIL framework recommendations. Used this to improve processes as increase the quality of service within the support departments. • Led the consolidation of production reporting systems. This included consolidating Pitram, Modular, Pi and Maptek to support all reporting requirements of the organisation in a more streamlined and effective reporting application. • Engaged effectively with vendors and led the relationship with representatives to support meeting the specific needs of Newcrest Customers. • Project managed the implementation of various applications specifically to meet the requirements of a mining organisation. This included managing the implementation of JK Simblast and Met Accounting to configure to support reporting and reconciliation requirements.
Rio TintoIS&T Analyst; IBM Service Relationship & Project Manager
Sep. 2007 - Dec. 2008Team Leadership: 3 – 5 FTE
Budget responsibility: AU $700K + • Managed the relationship between Rio Tinto and IBM as part of the outsourced services agreement. Reported against KPI’s and service deliverables providing analysis and recommendations for improvement. • Liaised and managed critical incident response activities acting as the coordination point between various resources and functions. Ensured the highest priority remained on all incidents whilst assessing the opportunity for improvement. • Reported against service failures to immediately address concerns and areas of improvement. Provided analysis against risks identified from service failures and addressed the importance of immediate resolution of issues. • Provided communication to key stakeholders and users in relation to outages. Ensured transparency to understand the delay and impact on production targets by all system and application related issues. • Supported users within the SAP application whilst improving awareness of complex networking systems to more effectively proactively identify issues and concerns within the technical environment. • Collated information used to report against performance statistics and service performance against target expectations. Analysed results against known issues and accurately transferred this information to key stakeholders.
Rio TintoSite Support Leader; Team Leader RTSS, Weipa
Nov. 2005 - Oct. 2007Team Leadership: 20+ FTE • Appointed to monitor and report against faults and effectively manage incidents for the site. Liaised across all key stakeholders to cater for the timely resolution and rectification of issues. • Addressed the ongoing strategic requirements of the business and provided recommendations on applications and system updates required to meet business demand. • Assisted in the coordination and analysis of upgrade projects including the identification of new technology required to support new applications and technical demands. Supported direct engagements between business managers and IT managers to address and resource all requests to minimise business impact or delay. • Provided project management to a selection of business and system projects. Costed and determined the suitability of requests whilst collecting key information that supported the business case and achieve a business outcome. • Supported the allocation of resources to incident resolution activities and the need for delegation back to the central services department. Calculated resource demands and expectations whilst liaising with representatives at RTSS to allocate tasks.
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