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Network Power<100 people
Roles
💸50%
Marketing
🗿50%
HR
🧨50%
Consulting
Geos
Work Background
DWPExecutive Officer - Universal Credit Review Agent
Sep. 2024United Kingdom, SwindonUniversal Credit Review Agent
Department for Work and Pensions (DWP)
• Responsible for reviewing and verifying Universal Credit claims to ensure accuracy, compliance, and entitlement.
• Assess claimant information and supporting evidence to detect discrepancies, prevent fraud, and safeguard public funds.
• Communicate effectively with claimants to request and clarify information, maintaining a high standard of customer service.
• Make fair, evidence-based decisions in line with DWP policies and guidelines.
• Collaborate with internal teams to support the integrity and efficiency of the Universal Credit system
Field House CPOffice Manager
Mar. 2023 - Sep. 2024United Kingdom, SwindonOffice Manager (Remote)
Field House CP.
• Managed day-to-day operations and administration for a fully remote consultancy, ensuring smooth and efficient business support.
• Processed company payroll and maintained accurate financial records using basic-level Xero accounting software.
• Handled administrative duties including scheduling, invoicing, document management, and correspondence.
• Served as a key point of contact for consultants and clients, providing responsive and professional support.
• Streamlined internal systems to improve organisation, efficiency, and workflow in a remote setting
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