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Work Background
DutchieLead Product Manager
Nov. 2022 - Apr. 2025DenverManage a collection of PMs and coordinating with Engineering to ensure we are entering every new market day 1 with compliance software, improving our Enterprise customer's abilities to manage their software, expanding discount and pricing functionality, and empowering our internal customer facing teams to onboard and support accounts.
DutchieLead Product Manager : Product Platform, Enterprise/IAM, and Catalog
Mar. 2022 - Dec. 2022RemoteManage a collection of PMs and coordinating with Engineering to ensure we are providing the best enterprise experience, expansive catalog functionality, and build the future of our internal platform to build more faster.
CobaltStaff Product Manager : Integration
Aug. 2021 - Mar. 2022RemoteChampioned developer focused product development for Cobalt.io's Public API, advancing it from a v1 Read-Only offering, to v2 with more specialized capabilities, while increasing adoption by ~180% over 6mo. Drove our Native and Partner Integration strategies to consume and push data from multiple tools and applications. https://docs.cobalt.io/v2/
https://cobaltio.zendesk.com/hc/en-us/sections/4407694113044-Integration-Guides
https://cobalt.io/customers/rockdove-solutions
GitLab Inc.Senior Product Manager : Product Intelligence
Oct. 2020 - May. 2021RemoteEmpowering our customers to achieve their goals with our platform and enabling GitLab to ship a world class DevOps product. Currently working to provide the necessary frameworks, data, and reporting so all teams within the business can identify opportunities, mitigate risks, and make the right decisions. Find me on GitLab!
@kokeefe
GitLab Inc.Senior Product Manager : Portfolio Management
Aug. 2019 - Oct. 2020Greater Denver AreaEnabling users to translate their strategic initiatives and goals into product and project plans within GitLab, helping them drive business value more efficiently. #iteration #collaboration The Portfolio Management group is working with the rest of GitLab Plan to identify robust and dependable solutions for planning and executing your business vision, while working to avoid unnecessary complexity and rigidity present in many PPM solutions. We are rapidly expanding our planning capabilities to take advantage of our end to end DevOps platform, leveraging real time data in a single solution, allowing you to plan rapidly without depending on integrations or uploads from 3rd party tools. Find me on GitLab! @kokeefe
DataRobotSenior Product Manager
Jan. 2019 - Aug. 2019Greater Denver AreaDeveloped a self service API product for developers to train, deploy, and add advanced machine learning into their services, systems, and applications. Helped drive the initial version of AI Apps, enabling customers to design, build, and host applications powered by DataRobot AI models.
SendGridSenior Product Manager of Customer Growth
Oct. 2017 - Dec. 2018Greater Denver AreaPioneering and driving a new Customer Growth Initiative at SendGrid. Focusing on identifying key areas for optimization to increase net new customer acquisition, free to paid upgrades, and lifetime customer value.
SendGridProduct Manager
Jun. 2015 - Oct. 2017Denver, COManaging a host of internal platform systems supporting SendGrid's Billing, Account Management, and Internal Support operations. Primary focus is on supporting customer facing go to market launches and sustainable/scalable internal process that grow with SendGrid and its expanding product catalogue. Also managing and growing a defense AI to protect the email eco-sphere from malicious actors.
SendGridProject Manager
Jul. 2014 - Jun. 2015Greater Denver AreaLed a dedicated team of Support Engineers who have a passion for building internal and customer facing tools. Help train up new developers in Agile/Scrum methodology, GitHub, Chef and other processes. Managed a Jira workflow for Sprints and/or Kanban Boards.
Networked and facilitated communication between my Team and Operations, Security, Marketing, Product, and Senior Leadership.
SendGridL2 Customer Servicer Team Lead
Apr. 2014 - Jul. 2014Greater Denver AreaContinued to provide Account Support and Customer Training. Lead the Support Weekend Team and acted as an Escalation path for the weekday frontline support staff.
SendGridCustomer Support Engineer
Oct. 2012 - Apr. 2014Greater Denver AreaProvide IT and Account support for SendGrid's SMTP Relay Service. Train and coach users on how to achieve inbox deliverability and protect their email sending reputation.
MeetingOne / AdobeSales Account Executive
Mar. 2012 - Oct. 2013Develop and manage new accounts while maintaining and sustaining successful long-term relationships with existing customers.
MeetingOne / AdobeCustomer Service Representative
Aug. 2010 - Mar. 2012Provided IT and Account support for MeetingOne's audio conferencing services. Provided IT support and Adobe Certified Training on Adobe Connect. Facilitated live events and webinars for customers.
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