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Work Background
Operations Director
CASE Consultants InternationalOperations Director
Apr. 2022
Business Resource Manager
CASE Consultants InternationalBusiness Resource Manager
Apr. 2022Asheville, NC
Firm Administrator
Worley, Woodbery, & Associates, PAFirm Administrator
Jul. 2017 - May. 2022Managing the administrative operations of the Firm. Interviewing and screening applicants for non-CPA positions. Maintaining personal records for all employees. Maintaining all PTO records. Writing and maintaining the employee manual, containing policies and procedures applicable to all employees. Administering, evaluating, and recommending changes, as appropriate, to the benefit offered by the firm. Supervises all non-CPA associates. Evaluates and manages the Firm’s operation and information systems. Managing the Marketing of the Firm professional services and Social Media. Performing/coordinating all other operational functions required of a growth-oriented CPA Firm. Managed outside HR consulting for clients which included recruitment, OSHA regulation, HR audits, and more. Tracking client development and growth. Tracking costs and regulating or cutting where necessary. Evaluating periodically the computer systems used by the Frim. Including hardware and all software, to determine whether changes are merited to increase efficiency and to achieve cost savings.
Recruitment Manager
Recruiting ManagerRecruitment Manager
May. 2016 - Jul. 2017Asheville, North Carolina AreaInitiates all first interview with perspective candidates. Creates and upholds recruiting process that successfully recruits over 80 new insurance agents per month. Composes and renews over 50 job posting per week for over 50 territories and for over four different Agency Managers. Spearheads recruitment ideas and worked with full autonomy to increase recruitment for the agency by over 75%. Implements strategic processes to tract recruitment changes and improvements. Utilizes social media aspects recruit new agency talent. Supervises new recruitment hires through providing scripts and techniques that were personally developed. Handles the schedules for over six agents by scheduling candidate calls in a timely and successful manner. Administers and maintained several recruiting web based platforms including ZipRecruiter, CareerBuilder, Xcel Testing Solutions and Basecamp.
Human Resources Specialist
HomeTrust BankHuman Resources Specialist
Nov. 2014 - Mar. 2016324 Ridgefield Court, Asheville, NC 28804Implemented and administered HRIS software, Ultipro. Payroll administrator. Record retention of all employee records through document management and adequate filing. Recruitment for open positions within the organization. Administered Affirmative Action Plans to meet federal requirements. FMLA policies and procedures. Built and maintained the company’s policies for the employee handbook. Administered SharePoint as a social media flat form.
Executive Assistant
HomeTrust BankingExecutive Assistant
Dec. 2012 - Nov. 2014Asheville,NCAssisted two Senior Vice Presidents of the Bank; the Chief Banking Officer and the Chief Administrative Officer and several Directors. Promoted the growth and prosperity of the Bank by professionally serving the needs of customers, Executive Officers, and the Board of Directors. Act as liaison between employees and management team. Responsible for all processes related to annual meetings of the Bank, venue, postings, policy updates, etc. Assisted in maintaining Corporate Policies and procedures. Produced the monthly Loan Officers Compensation report. Created and filed vendor contracts of all office locations.
Health Unit Coordinator
Mission HospitalHealth Unit Coordinator
Apr. 1999 - Jan. 2011Maintained a pleasant attitude in working with the public while assisting doctors and nurses in a busy intensive care unit, ordered and organized supplies needed for maintaining unit efficiency, maintained proper levels of inventory, answered phones, scheduled patient appointments, data entry for doctors’ and nursing orders. Assisting the ICU unit manager with various administrative duties such as scheduling, planning, and organizing for staff activities and educational obligations. Helped the unit charge nurse with tasks including coordinating scheduling of nursing staff during employment shortages and assigning nurses to patients according to the nurses’ skill level and patients’ needs. Provided extensive customer service through support and mediation for the families of patients. Assisted with the training and educating of all new employees.
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