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Work Background
Commonwealth BankSnr Solution Architect
Nov. 2024 - Apr. 2025Sydney, New South Wales, Australia
EYDirector Pega Decisioning
Feb. 2022 - Sep. 2023Sydney, New South Wales, Australia
Commonwealth BankExecutive Manager Solution Architecture Decisioning
Aug. 2014 - Aug. 2021SydneySupporting the banks vision of excelling at securing and enhancing the financial wellbeing of customers, staff and the community by leveraging the banks big data platform through the use of a decisioning platform to continuously optimise a range of outcomes including fraud, credit risk, pricing and customer communication.
I am accountable for decisioning architecture for the group as well as growing a team of awesome architects that are helping the business create highly personalised decisions across a wide range of functions.
It's an incredible time to be involved in analytics and here at the Commonwealth Bank we have created a solid foundation to lead the way in the next generation of digital personalisation.
PegasystemsDecisioning Solutions Consultant
Jan. 2012 - Aug. 2014Sydney, AustraliaProviding consulantancy for decisioning clients across Asia Pacific. Using analytics to enhance decisioning strategies in order to maximise customer lifetime value.
Includes Next Best Action capabilities as well as operational solutions for the development and management of marketing campaigns or credit risk management.
PegasystemsSnr System Architect
Nov. 2008 - Jan. 2012Design and assist with implementation of both BPM and BRE applications for clients using PRPC software. This included solution design for CBA's COSSE application which provides cross channel product eligibility capabilities and is a core part of the Core Banking technology stack. Architecture for CBA's Sales Q&A tool which provides a UI and rules engine to allow CBA staff to recommend relevant products based on customers stated needs.
GMAC RFC AustraliaCredit Systems Manager
Mar. 2006 - Nov. 2008Responsible for building and managing Automated Credit Decisioning system for new Australian mortgage business. Using PRPC system to deliver solution. Solution provided full underwrite across 750+ products with alternate recommendations. Included mortgage insurance delegation, valuation, credit underwrite and verificaiton requirements.
GMAC RFC UKSnr Analyst Credit Systems
Sep. 2000 - Feb. 2006Bracknell, EnglandResponsible for setting up initial automated decisioning solution for mortgage business. Introduction of automation to a manually underwritten business model. Resulted in fully automated underwrite of all mortgage applications with no referalls.
ExperianScoring Analyst
Sep. 1998 - Aug. 2000Nottingham, United KingdomScoring Analyst responsible for managing monthly behavioural scoring extracts for clients.
Excellent understanding of consumer credit bureau data and how the data can be utilised.
Support new behavioural scoring sales opportunities.
Application scorecard build for retail client.
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