Jacob Wood

Seasoned Consultant & Coach | 20+ Years of Multidisciplinary Expertise

Startup FounderProducerMarketingITC-level ExecutiveSales & BizDevHRSound engineerSingerConsultingEntertainmentEducationBusiness OwnerCOOSMM ManagerDigital Ads ManagerEvent ProducerMarketing Analytics ManagerLecturerArtist ManagementProduct ManagerProject ManagerTech SupportLife CoachingCall CenterTutorCustomer Support RepresentativeSupport SpecialistHead of GrowthBusiness Development ManagerCall Center SupervisorCall Center TrainerTechnical Support AgentCustomer ServiceHelp Desk SupportCustomer Success ManagerChief Customer Officer (CCO)Case ManagerCustomer Care SpecialistCustomer Retention SpecialistComplaint Resolution SpecialistAssistantAdministrative AssistantTraining&Development SpecialistSoft Skills TrainerBusiness AnalystOffice AssistantAssociateEngagement ManagerProject CoordinatorExecutive AssistantPersonal AssistantCRM managerTranslatorProfessorLanguage SpecialistAdvisorFounder

With over two decades of high-level technology and management consulting experience—including roles at prestigious firms like KPMG—I bring deep expertise in change management, project delivery, and systems operations. My background spans IT, HR, sales, marketing, and beyond, allowing me to serve as a true generalist: if you have a need, I’ll fill it seamlessly, delivering results that rival a seasoned specialist. As the founder of multiple ventures, including Let’s Talk Business English, I also offer strategic coaching for professionals seeking career growth, leadership development, or operational excellence. Whether you need hands-on consulting or high-level guidance, I adapt quickly, solve complex challenges, and drive measurable impact—no matter the domain.

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Work Background

Tutor

Cambly Inc.Tutor

Apr. 2018 - Apr. 2021- Business English tutor

Technical Director

Boutique Community TheatreTechnical Director

Sep. 2016 - Apr. 2017Ciudad de Puerto Vallarta, Jalisco, Mexico- Lighting & sound technician & engineering - Lighting design

Production Consultant

The Comedy BarProduction Consultant

Mar. 2016 - May. 2017Chicago, Illinois- Lighting and sound technician - Lighting design - Technical consulting - Show production

Founder & Lead Coach

Let's Talk Business EnglishFounder & Lead Coach

Jan. 2016Guadalajara, Jalisco, Mexico

Internal Project & Change Consultant

U.S. CellularInternal Project & Change Consultant

Jun. 2014 - Jan. 2016Greater Chicago Area- Head of B2B sales enablement - CRM implementation - Sales process re-engineering - Instructional design & development

Change Management Consultant

Andrew Reise ConsultingChange Management Consultant

May. 2013 - Oct. 2013Greater Chicago Areafor US Cellular 6-month contract: - Change management - Internal marketing - Communication design - Instructional design & development

Operations & Marketing Consultant

CouplewiseOperations & Marketing Consultant

Jun. 2012 - Jun. 2014Greater Chicago Area- Marketing analytics design - SEM management - Online content development - UAT management - Application design

Project Management & Marketing Consultant

dough, Inc.Project Management & Marketing Consultant

Oct. 2010 - Jan. 2013Greater Chicago Area- Online application development project management - SEM management - UAT management

Change Management Consultant

NewedgeChange Management Consultant

Jun. 2009 - Oct. 2010Greater Chicago Area- Pre & post-merger financial and reporting systems consolidation

Production Consultant

JAW Productions Production Consultant

Jan. 1994Greater Chicago Area- Voiceover acting - Live lighting & sound production - Video & audio post-production - Lighting design - Sound design & engineering

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