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Work Background
Westminster Medical ClinicDirector of People & Experience
Jan. 2024Colorado, United StatesBridging the Gap in Hospitality & Healthcare – Leveraging years of hospitality expertise to enhance patient experience, fostering trust, warmth, and personalized care.
Human-Centered Patient Experience – Championing a bedside manner approach that prioritizes empathy, connection, and well-being in every patient interaction.
Employee Training & Development – Designing and leading hospitality-driven training programs to elevate patient care and internal culture.
Community Engagement & Relationship Building – Strengthening partnerships with patients, advisory councils, and local organizations to build a trusted healthcare network.
Marketing & Patient Acquisition – Creating strategic marketing initiatives to reach new communities and ensure seamless onboarding for new patients.
Innovative Care Experience – Co-developing initiatives that blend hospitality best practices with modern healthcare solutions to redefine primary care
RMC, Your Destination ConnectionDirector of Sales
Jul. 2022 - Jan. 2025Denver | Colorado Springs | Boulder
RMC, Your Destination ConnectionSenior Sales Manager
Nov. 2020 - Jul. 2022Colorado, United StatesOur Story RMC: Resorts Mountains Cities – A Top 25 Destination Management and Special Events Company in the World – has experienced increased demands for event services across its 30+ destinations, both in the United States, as well as internationally. Since its founding in 1989, RMC has evolved into the largest privately owned destination-services management company in North America. Over the past 31 years, RMC has grown from its first location in Aspen to an extensive network of destinations across the U.S. that provides premier event-management services to an eclectic clientele of corporate and incentive groups, associations, travel and meeting planners and other professional clients. By 1992, the company had expanded to Vail/Beaver Creek, Colorado Springs and Denver. In 2001, RMC expanded beyond Colorado to the Grand Tetons resort community of Jackson Hole, Wyoming. Next came Park City and Salt Lake City, Utah, in 2008, home to the famed Sundance Film Festival. In 2011, with the addition of Lake Tahoe to its destination network, the company changed its name from Rocky Mountain Connections to RMC—for “Resorts, Mountains, Cities”—to better reflect its impressive array of destinations, resort offerings, creative services and professional connections to top-tier facilities in each market. In 2014, with the addition of Austin, as well as RMC’s first international destination in Los Cabos, Mexico, then soon followed by Savannah, Georgia, and Bluffton/Hilton Head, South Carolina, in early 2015, RMC continues to meet their customers’ expectations of being in the destinations that are sought after. The expansion continued in 2016 with the addition of Napa and Sonoma Valley. Today, RMC is proud to be the preferred destination services provider for select luxury properties including The Four Seasons, Montage, St. Regis Hotels & Resorts, The Ritz-Carlton, and Marriott Luxury Resorts.
Skirt ClubUS Community Manager
Aug. 2020London Area, United KingdomEvent Planning Expertise – From concept to execution, seamlessly managing high-end events that blend exclusivity with impeccable logistics.
Strategic Logistics & Operations – Ensuring flawless event execution by identifying ideal venues, coordinating team efforts, and managing all moving parts with precision.
Building & Leading High-Performing Teams – Assembling and mentoring a powerhouse team of women to execute elite events across the USA.
Community Engagement & Growth – Expanding membership and engagement through innovative social media strategies and direct outreach.
Luxury & Experience-Driven Events – Crafting high-touch, detail-oriented experiences that elevate brand presence and foster lasting connections.
Marketing & Guest Curation – Driving attendance and engagement through strategic promotions, personal invitations, and influencer partnerships.
Venue & Vendor Relations – Establishing strong relationships with venue owners and industry professionals to secure premium event locations.
Freelance Writing & Digital Marketing – Creating compelling content for social media, blogs, and newsletters, leveraging storytelling and digital marketing strategies to enhance brand visibility and engagement.
Born to Be Wild Lifestyle | Coaching Founder
May. 2020Denver, Colorado, United StatesWe collaborate with primary care clinics, licensed therapists and mental health professionals who are passionate about providing integrated, comprehensive body centered care for their clients. If you are looking to expand your clients' experiences through specialized somatic support, we’d love to explore the opportunity to partner together. Think of our practice as an enhancement to your work with the ability to elevate client healing, while keeping you informed and updated every step of the way. Dovie Gena's personal expertise lies in trauma-informed somatic coaching, EMDR and intimate feminine workshops, with a focus on s*xual health, wellness & relationships. She pride's herself on offering professional/ethical healing physical touch in sessions with client(s) to broaden her therapeutic partners existing services. By incorporating this collaborative approach to care, Born to Be Wild Lifestyle aim's to complement traditional therapeutic methods, offering clients a physical holistic path toward healing and growth. Dovie also see's clients on an individual basis.
ACCESS Destination ServicesRegional Sales Manager & Certified IBM Design Thinker
Mar. 2018 - Jun. 2020Greater Denver AreaSince our humble mom-and-pop beginnings as “ground operators” in the lobby of the San Diego Convention Center, we have been driven to be different, act different, think different, sell different, and operate different. We haven’t simply been in operation for 50 years – we’ve been thriving and growing and leading an industry we helped define and continue to redefine to this day. At ACCESS, we don’t just focus on what your event should be, but why your event should be at all. We collaborate with you to transform your events into shared experiences – because shared experiences create the opportunity to both inspire and be inspired, and inspired people drive organizational change. Let's start with the end in mind. Before we talk about number of participants, decor, or activities, let’s understand why your event is taking place in the first place. What’s the purpose of your program? What are you trying to accomplish? We want our clients to know not just what we do as an organization, but why we do it. There’s real purpose in what we do. We aren’t just producing fantastic events (which we do) – we’re creating partnerships with our clients in order to drive change within their organizations. Service is everything - and we are obsessed with getting it right!
We understand how much is how much is riding on your program, and choosing the right DMC partner is critical to the overall success of your event. We survey every single one of our clients, and each year over 600 planners give ACCESS a perfect 5 out of 5-star rating.
International Live Events Association (ILEA)ILEA Denver Chapter President
Jul. 2017 - Jul. 2018Greater Denver AreaWe are the principal association representing the Creative Events Professional, globally. Mission
To ensure a thriving and global creative events profession by providing our members and stakeholders with:
Collaborative networking
Education and professional development
Inspiration
Outward awareness and credibility Vision
Our vision expresses our place in the world. It captures our reason for being and defines our direction as an association.
South Suburban Parks and RecreationHospitality Sales and Marketing Director
Jan. 2015 - Mar. 2018Lone Tree Golf Club & HotelThis position presents the blending of hospitality sales and marketing with the parks and recreation world. This role is responsible for developing and implementing effective sales strategies to maximize revenues across several district facilities. Increasing profitability for the district’s facilities and providing outstanding quality customer service to clients. These facilities include Lone Tree Golf Club & Hotel, Family Sports Center's Avalanche Grill, South Suburban Golf Course & The Club Restaurant and Littleton Golf Course & Centennial Grill. Definite revenue goals for this position are expected to be met or exceeded.
South Suburban Parks and RecreationDistrict Sales and Catering Manager
Nov. 2013 - Dec. 2014Lone Tree Golf CLub & HotelSales and Catering Coordinator is responsible for consistently delivering corporate group sales, banquet meeting events, golf tournaments and hotel room contracted bookings and contributing to the mission and overall success of South Suburban Parks and Recreation facilities by adhering to the Division of Hospitality Services including, but not limited to: Lone Tree Golf Club and Hotel, Lone Tree Grill, Littleton Golf and Tennis Center and the South Suburban Golf Course and as well as representing The Club Restaurant, Avalanche Grill and concessions of the Family Sports Center. Through aggressive solicitation, qualifying, direct sales efforts and client relationship management, this position is responsible for generating contracted sales business to meet and/or exceed revenue goals and call quotas set by the Director of Hospitality Services and to ensure events are planned and coordinated at the highest levels of customer satisfaction. Hospitality schedules are driven by “guest need” and will include evenings and weekend availability.
Fun ProductionsEvent Designer
Apr. 2012 - Oct. 20131660 Jasper Street, Aurora, Co.Fun Productions, Inc. has become a force in the amusement rental and event services industry for over 20 years! We supply clients throughout the state of Colorado and surrounding region with interactive equipment rentals and services for various events. Inflatable’s, sports games, casino equipment, carnival booths, games, team building activities, concessions and entertainers. At Fun Productions, we provide you with more than just fun and games. We always offer the following event promises: 1. We insist on the highest standards to ensure that your event is a great success
2. We will always show up
3. We are safe
4. We are insured
5. We have clean and quality equipment
6. We employ the best staff
7. We care
8. We are not a stop and drop company I was a corporate event designer and optional full service planner for Fun Productions
T-MobileRetail Store Manager
Jun. 2006 - Apr. 2012Denver and Colorado Springs, ColoradoThe following attributes best describe my previous role: 1.World Class Service 2.High Performing Teams 3.Visual Merchandising 4.Operational Excellence 5.Financial Results Throughout my employment every decision made from hiring and development, to merchandising and daily operational management supported an effort to create an extraordinary customer experience. Cultivating customer relationships and responding efficiently to customer service needs translated into overall store profitability. Building and strengthening a high-performing team of 10 -12 sales associates was a key part of my role. I also generated traffic in my retail store by participating in radio remotes, teaming up with the marketing team to drive customer based incentives and developing relationships through organizations like BNI or Business Networking International on a local level and more!
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