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Work Background
Global Customer Engagment
SAPGlobal Customer Engagment
Jul. 2022 - Feb. 2025Walldorf, Baden-Württemberg, Deutschland• Managed global customer engagement at SAP, serving as the primary contact for clients to ensure effective communication. • Supported marketing efforts through various communication channels and created engaging media content using tools like Synthesia and Canva. • Actively participated in SAP’s volunteer initiatives, including Music@SAP, performing at various internal events, such as executive board functions and team gatherings.
Communications & Project Assistant – Climate Partnership
Water & Sanitation Management TeamCommunications & Project Assistant – Climate Partnership
Apr. 2022 - May. 2022Bechem, Ahafo Region, Ghana• Supported the development of an international municipal climate partnership between Bechem (Ghana) and a Mannheim (Germany), contributing to sustainable development dialogue and cooperation. • Assisted with communication, documentation, and marketing tasks, including preparing reports, promotional materials, and internal communications. • Provided administrative support in the office, helping ensure smooth day-to-day operations. • Participated in field visits for a community tree planting initiative, supporting with on-site coordination and capturing professional photographs for project documentation and outreach.
Coordinator
Interkulturelles Haus Mannheim e.V,Coordinator
Mar. 2020 - Mar. 2022Mannheim, Baden-Württemberg, Deutschland• Successfully coordinated and led the EcoFit Certification process for the organization, introducing and implementing sustainability measures to improve resource efficiency in areas such as electricity, water, and transport. • Provided strategic and organizational support to the Executive Board, contributing to the structural development and operational management of the NGO. • Organized and facilitated an intercultural book club, curating topics and inviting guest speakers (including authors and thought leaders) to foster community engagement and dialogue. • Co-directed a short film project as part of the youth empowerment program; the film won an award at the Ciak Junior Film Festival in Venice, Italy, and received the Demokratiepreis Mannheim. • Contributed to the planning and execution of the annual 3-day cultural festival “Bühne der Vielfalt”, involving artists, performers, and community members from diverse backgrounds. • Performed as a musician in the in-house band “MUSAIK” (vocals, guitar, piano), with performances ranging from internal events to appearances on German national television. • Managed the organization’s social media presence, improving outreach and member engagement through targeted content and storytelling. • Assisted with the development of grant applications, supporting the NGO’s fundraising and project funding activities. • Participated in the free tutoring program for children of community members, offering academic support in subjects like Math, German, and English.
Project Development Assistant
MVV Umwelt GmbHProject Development Assistant
Aug. 2018 - Jan. 2019Mannheim, Baden-Württemberg, Deutschland• Supported ongoing management of an operational biowaste fermentation plant, analyzing process efficiency and energy generation. • Assisted in HR and planning processes for a developing biowaste fermentation plant, focusing on personnel structure and staffing needs. • Conducted research on "Plastic in the Organic Waste Bin" to analyze its impact on the fermentation process and end-product quality.
Social Media & Events Coordinator
Nuertingen-Geislingen UniversitySocial Media & Events Coordinator
Feb. 2018 - Aug. 2018Geislingen, Baden-Württemberg, Deutschland• Managed online marketing strategies on Instagram for Nuertingen-Geislingen University, increasing student engagement. • Organized student events to promote student lifestyle and university culture, fostering a sense of community. • Developed skills in social media marketing, event planning, and community engagement.
Tutor
Movo Learn - LernzentrumTutor
Apr. 2017 - Jun. 2018Geislingen, Baden-Württemberg, Deutschland• Tutored math, German, and English to pupils of various grades • Conducted both group and individual lessons to cater to different learning styles • Implemented personalized teaching methods to ensure student comprehension and engagement
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