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Work Background
SAPGlobal Customer Engagment
Jul. 2022 - Feb. 2025Walldorf, Baden-Württemberg, Deutschland• Managed global customer engagement at SAP, serving as the primary contact for clients to ensure effective communication.
• Supported marketing efforts through various communication channels and created engaging media content using tools like Synthesia and Canva.
• Actively participated in SAP’s volunteer initiatives, including Music@SAP, performing at various internal events, such as executive board functions and team gatherings.
Water & Sanitation Management TeamCommunications & Project Assistant – Climate Partnership
Apr. 2022 - May. 2022Bechem, Ahafo Region, Ghana• Supported the development of an international municipal climate partnership between Bechem (Ghana) and a Mannheim (Germany), contributing to sustainable development dialogue and cooperation.
• Assisted with communication, documentation, and marketing tasks, including preparing reports, promotional materials, and internal communications.
• Provided administrative support in the office, helping ensure smooth day-to-day operations.
• Participated in field visits for a community tree planting initiative, supporting with on-site coordination and capturing professional photographs for project documentation and outreach.
Interkulturelles Haus Mannheim e.V,Coordinator
Mar. 2020 - Mar. 2022Mannheim, Baden-Württemberg, Deutschland• Successfully coordinated and led the EcoFit Certification process for the organization, introducing and implementing sustainability measures to improve resource efficiency in areas such as electricity, water, and transport.
• Provided strategic and organizational support to the Executive Board, contributing to the structural development and operational management of the NGO.
• Organized and facilitated an intercultural book club, curating topics and inviting guest speakers (including authors and thought leaders) to foster community engagement and dialogue.
• Co-directed a short film project as part of the youth empowerment program; the film won an award at the Ciak Junior Film Festival in Venice, Italy, and received the Demokratiepreis Mannheim.
• Contributed to the planning and execution of the annual 3-day cultural festival “Bühne der Vielfalt”, involving artists, performers, and community members from diverse backgrounds.
• Performed as a musician in the in-house band “MUSAIK” (vocals, guitar, piano), with performances ranging from internal events to appearances on German national television.
• Managed the organization’s social media presence, improving outreach and member engagement through targeted content and storytelling.
• Assisted with the development of grant applications, supporting the NGO’s fundraising and project funding activities.
• Participated in the free tutoring program for children of community members, offering academic support in subjects like Math, German, and English.
MVV Umwelt GmbHProject Development Assistant
Aug. 2018 - Jan. 2019Mannheim, Baden-Württemberg, Deutschland• Supported ongoing management of an operational biowaste fermentation plant, analyzing process efficiency and energy generation.
• Assisted in HR and planning processes for a developing biowaste fermentation plant, focusing on personnel structure and staffing needs.
• Conducted research on "Plastic in the Organic Waste Bin" to analyze its impact on the fermentation process and end-product quality.
Nuertingen-Geislingen UniversitySocial Media & Events Coordinator
Feb. 2018 - Aug. 2018Geislingen, Baden-Württemberg, Deutschland• Managed online marketing strategies on Instagram for Nuertingen-Geislingen University, increasing student engagement.
• Organized student events to promote student lifestyle and university culture, fostering a sense of community.
• Developed skills in social media marketing, event planning, and community engagement.
Movo Learn - LernzentrumTutor
Apr. 2017 - Jun. 2018Geislingen, Baden-Württemberg, Deutschland• Tutored math, German, and English to pupils of various grades
• Conducted both group and individual lessons to cater to different learning styles
• Implemented personalized teaching methods to ensure student comprehension and engagement
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