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Work Background
United States Air ForceProgram Analyst
Jul. 2024Lackland Air Force Base, Texas, United StatesServe as a key liaison between the 688th Cyberspace Wing and higher-level organizations including 16th Air Force, Air Combat Command (ACC), Headquarters Air Force (HAF), and USCYBERCOM. Exercise independent judgment in tracking and interpreting operational directives, ensuring timely execution of daily, weekly, and monthly taskings. Evaluate the relevance and impact of federal documents and guidelines on unit operations, applying expert knowledge to advise stakeholders and streamline compliance. Utilize prior experience in cyber operations to proactively identify challenges, develop actionable insights, and present leadership with informed, strategic recommendations. Maintain strict adherence to federal cybersecurity regulations, including the handling of Personally Identifiable Information (PII), and work to ensure cyber personnel uphold a secure baseline across all systems. Routinely brief Wing leadership on emerging operational issues, elevating critical concerns to ensure situational awareness and support timely decision-making. Demonstrate a strong understanding of interagency coordination, policy interpretation, and risk management in a dynamic cyber operations environment.
J. Hunter Bass, CPAOffice Manager
Mar. 2020 - Jul. 2024San Antonio, Texas, United StatesDirected the tracking and execution of operational directives related to quarterly and annual tax deadlines, ensuring timely compliance for a customer base exceeding 1,000 individuals and entities. Exercised independent judgment in reviewing federal documents and IRS guidelines to determine accurate applicability across diverse client profiles, enabling precise task assignments and regulatory alignment. Fostered and maintained productive inter-agency partnerships while mentoring and sponsoring team members to support professional growth and operational effectiveness. Leveraged both technical acumen and operational insight to craft executive-level communications, including point papers, formal correspondence, and presentations on behalf of the CEO. Oversaw the secure handling of customer Personally Identifiable Information (PII), ensuring full compliance with cybersecurity practices as outlined in federal and IRS-specific guidelines. Maintained a vigilant posture toward data protection, risk mitigation, and regulatory adherence across all operations.
Keller Williams LegacyLicensed Realtor
Aug. 2017 - Dec. 2019San Antonio, Texas, United StatesLed cross-functional teams in the design and execution of strategic projects, managing initiatives from concept through completion. Took full ownership of the client lifecycle, from initial outreach (via cold calls, digital content, and paid advertising) to closing deliverables aligned with stakeholder expectations. Facilitated detailed discovery meetings to identify client goals, translated requirements into actionable plans, and ensured final outcomes met or exceeded expectations. Recognized for public speaking and marketing acumen, regularly contributed to community content, blog posts, and digital campaigns to attract new clients and foster business growth. Maintained close collaboration with internal and external stakeholders including clients, realtors, lenders, title companies, and inter-agency business offices to drive seamless communication and project success. Provided ongoing relationship management post-project to ensure long-term satisfaction and referral opportunities. Demonstrated a blend of strategic planning, relationship building, and marketing expertise to deliver measurable business results.
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