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Work Background
REDEW Trading FZEGeneral Manager
Aug. 2022Dubai, United Arab EmiratesLeading operations to achieving the stated vision of the year. I spearhead the development and implementation of various aspects of the business to ensure its success and growth
- I develop and implement the overall strategic plan for the automotive startup and align it with the company's mission and objectives for the year. This included setting goals, defining key performance indicators (KPIs), and ensuring that the company is on a path to long-term success
- I oversee the day-to-day operations to ensure the smooth functioning of the total business operations. This includes managing sourcing processes, quality control, and supply chain logistics to meet client’s requests and delivery targets.
- I Identify opportunities to reduce costs. For instance, through the renegotiation of contracts with suppliers, I reduced operational costs by 22% to improve profitability.
- I identify potential risks and develop strategies to mitigate them. This includes assessing market trends, competition, and other factors that may impact the sustainability of the business.
- I built and now lead a high-performing team. I recruit, train, and manage staff, fostering a positive and collaborative work culture. I provide guidance, motivation, and support to employees to enhance productivity and job satisfaction. Key Objectives:
• Drive operational efficiency and profitability through cost optimization and innovative logistics solutions.
• Expand market presence and enhance client satisfaction by streamlining supply chain processes. NOTABLE ACHIEVEMENTS
• Achieved a 22% reduction in operational costs through strategic supplier negotiations and cost optimization.
• Successfully implemented logistics frameworks for startup operations at ReDew Trading FZE, ensuring long-term sustainability.
• Designed and executed risk management strategies that safeguarded supply chain operations in volatile markets
The Key Home Vacation Homes LLCOperations Manager
Aug. 2022 - Dec. 2022Dubai, United Arab EmiratesThe Key Homes is a registered business which offers short-let accommodations to its clients. The peak of the business spans from the last quarter of the year through to the first quarter. I happen to be part of the pioneering team
- As part of my duties, I worked effectively with the management team to implement various cost-effective policies and procedures and helped in maximizing the revenues thus enhancing the profitability of the company.
- I devised strategies, techniques, and tactics aimed at boosting website traffic and enhancing online presence across various social media platforms to effectively reach potential clients. This concerted effort is geared towards amplifying potential sales and ultimately driving profitability.
- I evaluated the financial viability of project development and operations, conducting thorough research on housing requirements and market conditions specific to each project.
Marie Stopes InternationalLogistics/Fleet Coordinator (Security Focal Person)
Jan. 2019 - Mar. 2022Accra, Greater Accra, GhanaMarie Stopes is an international non-governmental organization providing reproductive healthcare services in 37 countries around
the world. I initially started working as a logistics officer and I was in the space of a year promoted to the coordinator level
- I facilitated the seamless distribution of medical equipment from the central stores/warehouse in Ghana to various outlets by closely monitoring all facets of supply chain management.
- I coordinated and oversaw inventory organization, storage, and transportation, while also analyzing bids and quotes from suppliers. This encompassed negotiating service agreements and contracts for optimal procurement processes.
- I collaborated with the team to identify and implement risk mitigation strategies, ensuring thorough follow-up on the chosen measures. Additionally, I coordinated meetings as necessary and monitored security situation changes. Notable Achievements:
• I received the Marie Stopes Global High Performer Finalist Award in 2020 among 38 nations, acknowledging exceptional contributions to operational efficiency.
• I optimized supply chain management processes, leading to improved service delivery.
• I successfully negotiated cost-effective agreements with suppliers, improving financial efficiency.
• I was promoted from Officer to Coordinator level within one year, recognizing outstanding performance and leadership capabilities
PIM LOGISTICSOperations Manager
Feb. 2018 - Jan. 2019Accra, Ghana- I assessed which fleet processes should be delegated for outsourcing, determined the suitable suppliers for the tasks, and served as the primary liaison with all chosen vendors.
- I collaborated with diverse departments to discuss the requirements and concerns related to vehicles that required attention, ensuring the prompt resolution of any pertinent conflicts.
- I comprehended the specifications of the vehicles earmarked for procurement, actively coordinating the purchasing process to ensure the acquired vehicles met high standards of quality and were obtained at favourable prices
YOKS GHANA- Mövenpick Ambassador Hotel-Accra,GhanaOperations Coordinator
Aug. 2015 - Feb. 2018Greater AccraServing as the Operations Coordinator was a significant tenure in a distinguished hotel facility recognized as the premier choice in the country. It marked a significant milestone at the beginning of my career journey. - I played a key role in evaluating and examining customer satisfaction, overseeing the service recovery process, identifying staff learning requirements, and contributing to their development.
- I guaranteed the implementation of Standard Operating Procedures (SOPs) across all departments and verified their adherence through regular operational checks. I sought guidance from management whenever necessary.
- I delivered timely and constructive feedback to all direct reports, whether through formal or informal channels, as and when necessary.
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