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Work Background
Groundfloor FinanceSenior Quality Engineer
May. 2022 - Apr. 2025Atlanta, Georgia, United StatesLed quality assurance efforts for a FinTech crowdfunded investment platform focused on retail investing. Served as the sole QA engineer across multiple Scrum teams (up to 6 developers per team), supporting onboarding, fund transfers, investments, web dashboards, and bank/payment integrations. Designed and implemented a layered testing approach, including acceptance criteria validation, functional workflows, regression testing, and integration testing across upstream and downstream systems. Created mind maps and test scenarios to ensure coverage of all critical paths and functional requirements. Developed and maintained quality standards and best practices, which were adopted across the QA organization. Trained and onboarded new QA engineers, serving as the lead mentor and point of contact. Performed mobile testing on a React Native codebase for both iOS and Android platforms. Executed web testing for applications built in Vue (with TypeScript) and internal admin tools leveraging ActiveAdmin and Vue templates. Collaborated closely with developers to triage and resolve defects, driving timely and high-quality fixes. Partnered with marketing, product, and design teams to refine workflows and validate UX across web and mobile platforms. Ensuring ADA compliance using tools such as Figma, WAVE, Axe DevTools, and built-in MacOS accessibility features. Proactively assessed and mitigated risk by providing real-time context, prioritization, and critical thinking for complex QA issues. Conducted code reviews and version control operations using VS Code and GitHub.
CardlyticsSenior Quality Engineer
Apr. 2021 - Jun. 2022Atlanta, GeorgiaCollaborated with the development team to assess capabilities, features and testing demands.
Implemented new deployment strategies. Assessed API/UI/UX bugs and compiled findings along with suggested resolutions for development team members. Proposed development and testing improvements to positively impact functionality and usability. Effectively and closely interacted with bank facing departments regarding software defects and functionality issues. Locally debugged code and located root causes of problems by reviewing source code. Conducted regression testing, analyzed results and submitted observations to development team.
OneTrustSenior Quality Engineer
Jan. 2020 - Apr. 2021Atlanta, GeorgiaI break stuff and love my devs. Lead QA across Audit Management, Risk Management, and Cookie Consent modules in relation to internal GRC guidelines. Maintained compliance with Risk Management standards under the CCPA and GDPR standards. Wrote and optimized test cases to maximize success of manual test cases. Completed all testing under tight deadlines to meet release demands and project timelines. Assessed bugs and findings with suggested resolutions for development team members. Proposed development and testing improvements to positively impact usability, function and performance. Collaborated with developers and product owners to stay current on product features and intended functionality. Monitored staff organization and suggested improvements to daily functionality. Determined quality department standards, practices and procedures. Established and tracked quality department goals and objectives. Built strong rapport with team members and management to facilitate trust, productivity, and overall moral of the team. Assisted the product team of technical documentation.
ParkMobile, LLCSenior Quality Assurance Engineer
May. 2016 - Dec. 2019Atlanta, GeorgiaGoal of ParkMobile: On Demand Parking and Event Parking Reservations. Full stack QE part of a cross functional very agile teams. Responsibilities include working on payment processor integrations, lead QE for the frontend to backend Parkmobile.io, Mercedes Benz Parking, MGM, StateFarm, Georgia Tech websites along with many other white labels. Ensure quality solutions are sent to the product owners throughout project cycle. Work methodically with the product owners and developers to understand requirements, impacts, and resolutions. Manually testing frontend iOS/web development defects and enhancements using SQL, feature flags and a CMS (Prismic), backend SQL and server changes. Run advanced queries combining different databases using multiple joins, updates, restoring and backing up databases in SQL Server. Server management on .NET environments, manually updating configuration files and installing new development builds to servers. Light exposure to API testing with SOAP, Internal APIs, JSON, and REST. Project owner and management role for tracking of all stories and bugs in JIRA while using Confluence to update and create documentation. PO role with JIRA admin permissions for setting up projects, integrations, etc. as well as smaller functions for the teams to update sprints, track burndown, run all sprint ceremonies. Complete administrator for setup, JIRA integrations, and continued maintenance of test management tool, qTest.
DDR Technologies, Inc.Senior Quality Analyst
May. 2013 - May. 2016AtlantaCreating and maintaining a product knowledge base utilizing Sharepoint for development and support team reference. Troubleshooting concerns received from support team members. Identification of a resolution or needed development efforts. Testing all changes made to the UI and back end report generation process. Project managing the product backlog items to ensure bugs and product enhancements are prioritized for consideration within a given sprint. Documenting acceptance criteria for new and existing development items. Performing data analysis on application functionality. Communicating new features and bug fixes to support team members and business partners. Executing application installation which involves: Windows server configurations, application pool settings, restoring and configuring SQL database, and setup of windows services for report generation.
AboutFace Corp.Data Analyst - Contract
Jan. 2013 - Jan. 2014Greater Atlanta AreaPosition entailed gathering and parsing out data for the clients. Ran monthly reports and executive summaries on behalf of the project managers that were sent to the clients. Provided performance analysis on the targeted associate and customer feedback for all mystery shopping accounts. Contributing new behaviors to analyze data for the account managers. Providing in depth specifics on the mystery shopping that the clients may not have been aware of.
Insight GlobalInternal Quality Analyst For Insight
Jan. 2012 - Jan. 2013Atlanta, GAWith minimal supervision, formed test plans and conducted quality testing on the IG proprietary software. Consulted with Developers, DBAs to establish and maintain testing in multiple environments. View changes in version control software (GiT). Executed application, unit, and regression testing for weekly releases, created and managed defect tickets in the ticketing database. Leader of the change control board process while running and maintaining all documents and effectively communicating with Project Managers, Developers and Business Analysts.
Kinetic AtlantaBusiness Analyst/Recruiter
Jan. 2011 - Jan. 2013Vinings, GAParticipated in recruiting events on local and national level. Developed and studied the statistical reports to analyze applicant flow and selection. Assisted and guided managers in completing required paperwork for recruitment and replacement of staff. Administered the status of all subjects in the database. Maintained all documentation, screening information and interview notes. Developed the offer package according to the system guidelines. Maintained all social medias and ad-tracking. Trained staff with new recruiting systems, system maintenance, ad writing, and social media.
Aaron's, IncQuality Analyst
May. 2010 - May. 2013Kennesaw and Buckhead, GAResponsible for the manual testing of software within high paced Agile teams which worked on aggressive sprint cycles. Collaborated with DevOps, Developers, DBAs to establish and maintain a Continuous Integration/Delivery pipeline in QA and Production environments. Participated in Agile retrospectives for continuous improvement of the team. Lead Software tester on various Aaron’s proprietary web based applications. For projects not on Automated Deployments: checkout, view and deployed code from repositories (SVN, Git). Update and deploy integration service packs and run nightly packages where data comes from multiple sources. Responsible for maintaining a sync from QA to Production environments. Worked with Automation Engineers to determine best candidates for automated smoke, functional, and regression tests and suites. Create and manage back log items, defects, and issues in VersionOne/JIRA/Confluence. Collaborate and coordinate end user testing and demonstrations with the business owners when gaining acceptance.
Outcomes Health Information Solutions, An Altegra Health CompanyBusiness Analyst / QA Analyst
Jan. 2008 - Jul. 2011Alpharetta, GABusiness Analyst: Experienced in understanding business issues and analyzing the needs with development and user interfacing applications. Maintaining great relations with clients, reporting back their suggestions for development, and suggesting alternate methods to satisfy their requirements. Compiling requirements for projects, creating use case requirements documents for business sign off, release notes for training purposes, and holding daily/weekly status meetings based on needs of the project. Manually process tracking system tickets and issues. Created tickets as needed and forwarded to QA/Development/Data Management teams. For the Information Security department, routinely created and delivered multiple data archives to health insurance companies, comprised of multi layered encrypted hard drives containing mass quantities of sensitive patient information and PDF files with custom designed member and patient directories. QA Analyst: Managed multiple projects within the assigned locations given, dictated the work for each nurse in the chosen region, ran SQL queries daily to check appointment status of doctor offices, imported and exported data from SQL/PROD databases into Microsoft Excel and MapPoint, delegated work the field reviewers would be abstracting during scheduled projects. Analyzed daily scheduler inventories, call reports, nurse calendars, and special handling and large volume sites. Trained new staff members and put together welcome packets.
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