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Work Background
NET-A-PORTERAccount Manager
Oct. 2015 - Aug. 2018Mahwah, New Jersey, United States
Barneys New YorkStore Associate
Jan. 2013 - Apr. 2025Central Valley, NY● Successfully created new procedure for "pre-sale" periods by eliminating paperwork redundancies, tightening inventory controls and insuring customer credit security.
● Consistently ranked among top 5 performing employees, exceeding sales goal by over 15% in first quarter of employment
● Utilized Microsoft Office professional suite and client database to effectively develop relationships with large portfolio of new and existing clients
● Recognized by superiors as pleasent, dependable, and hard-working employee who consistently strives for excellence
philosophyAssistant Counter Manager
Jan. 2012 - Dec. 2013Poughkeepsie, NY● Oversaw sales and financial planning initiatives leading to a 30% increase in total monthly revenue from January-August 2013.
● Managed daily operational procedures including inventory control, sales tracking, and goal-setting
● Worked with vendor to insure maintenance of quality and service standards
● Planned corporate generated and self initiated events to attract clients and provide new goods and services
● Utilized complex client database to set appointments, maintain relationships and find key areas of opportunity for business growth
StarbucksBarista Trainer
Jan. 2011 - Dec. 2012Greater New York City Area● Trained baristas and assisted in the opening of new location
● In charge of providing training team of ten or more "partners" with sales, product and procedure knowledge at highest volume store in NY State
● Created and implemented new strategies to increase sales and product awareness.
● Initiatives lead to a consistent 30 percent increase in customer satisfaction surveys
ULTA BeautyPrestige Trainer and Operations Lead
Jan. 2009 - Dec. 2011● Co-Lead top-ranking Prestige sales team in Mid-Atlantic division for 2009-2010
● Lead cross-functional tasking team in charge of advertising, promotions, and product inventory levels
● Worked with other departments to enhance key areas of business
● Trained department of 5 employees and other departments on store policies, procedures, sales techniques and product lines
● Interacted with vendors to provide staff with education materials and plan promotional events
Contract Administrative AssistantSelf Employed
Jan. 2007 - Apr. 2025Greater New York City Area● Provided project-oriented administrative support for several international firms on a per-diem basis
● Drafted and edited correspondence, proposals, and reports utilizing multiple international grammar and research standards
● Oversaw and completed long term database maintenance and improvement projects
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