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Work Background
PostmanProduct Designer
Sep. 2022 - Dec. 2024Seattle, Washington, United States• Lead Designer for the Teams squad, focusing on enhancing collaboration and optimizing seat and role assignments to reduce churn in Paid plans. • Led user research across multiple projects using surveys, usability testing, and interviews, uncovering user pain points and guiding improvements to the team setup process, resulting in faster engagement for newly created teams. • Designed an onboarding pattern for first-time team workspace users, leading to a 50% increase in engagement success rate.
FacebookProduct Designer III via TEKsystems
Mar. 2021 - Dec. 2021Seattle, Washington, United States• Worked with teams across Facebook ecosystem, as well as PM/Eng teams, to solve people pain points.
• Defined and aligned on growth team’s success metrics, drove buyer conversion through feature optimization across the buyer funnel.
• Designed and shipped Marketplace birthday item suggestions feature, increasing transactions per day.
FacebookProduct Designer via TEKsystems
Mar. 2020 - Mar. 2021Seattle, Washington, United States• Iterated quickly-to-develop experiments for Marketplace on the Buyer Growth team by evaluating product boundaries, testing those limits, and challenging established hypotheses.
• Collaborated with UX researchers to conduct usability tests, and ensured features landed.
MicrosoftGraphic & UX Designer
Mar. 2019 - Nov. 2019• Designed print and digital materials for PAX team at Microsoft Build.
• Owned design process from requirements to user flows, wireframes, hi-fidelity mockups, and prototypes using an iterative approach.
• Collaborated cross-functionally with PMs and Engineers while advocating for customer needs.
Seattle Art MuseumGraphic Design Intern
Jan. 2019 - Mar. 2019• Designed print and digital materials for the museum and Like A Hammer Exhibition.
• Participate in idea-generation sessions.
• Make corrections and edit files.
• Assist the designers in their tasks.
Cultural Care Au PairAu Pair
Jan. 2014 - Jan. 2016Greater Seattle Area• Successfully manage multiple obligations.
• Time management, honesty, and team work.
Tarjeterias Tequendama Junior Graphic Designer
Jul. 2013 - Jan. 2014Bogotá D.C. Area, Colombia• Successfully manage and coordinate graphic design projects from concept through completion.
• Work closely with clients to create vision, conceive designs, and consistently meet deadlines and requirements.
• Group dynamics and self-managing leadership.
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