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Work Background
TallerDirector of Engagement
Jul. 2024Experience managing end-to-end operations and delivery processes within technology and services organizations. Led a team of 14 professionals—including Engagement Managers, Logistics Specialists, and Onboarding Specialists—supporting more than 700 remote talents working for top-tier companies in the United States and Canada. Focused on optimizing workflows, implementing scalable processes, and ensuring strong alignment between teams, clients, and business objectives. Responsibilities included onboarding and offboarding, performance monitoring, logistics coordination, compensation review cycles, and client relationship management. Strong emphasis on data-driven decision making, KPI tracking, and fostering engagement and culture through clear communication and cross-functional collaboration. Core capabilities: Operations & delivery, team leadership, process improvement, client engagement, KPI management, data-driven decisions, and culture-building.
TallerEngagement Lead
Mar. 2020 - Jun. 2024Argentina
IncluITProject Manager
Feb. 2017 - Mar. 2020Leading a team of developers developing a end-user oriented Website and Android/iOS mobile apps for an top 3 South American mobile company. Implementing Scrum and other Agile methodologies.
Project planning and tracking. Reporting. Distributed teams. Team building
Tools: Microsoft Suite, JIRA, Trello, Confluence, Jenkins
YouBIMProject Manager / Scrum Master / Business Analyst
Oct. 2014 - Feb. 2017Leading a Scrum Team in developing a Cloud based 3D (WebGL) Building Viewer and Maintenance Website and a COBIE format uploader Desktop Application for the Building Information Modelling Industry (BIM). Amazon Web Services. Team building. Technologies: WebGL, .NET C#, DevOps, Jenkins, AWS, Deep Ocean, COBIE, IBM Maximo
Harriague + AsociadosProject Manager / Business Analyst
Jun. 2014 - Oct. 2014Implementing Oracle's RightNow CRM for a Top-5 Credit Card Company in South America. Improving social media contact center efficiency and customer satisfaction.
Worldline by AtosProject Manager/PMO
Jun. 2013 - Mar. 2014Leading a Project Manageent Office for Public Transportation Electronic Payment Industry
Projects and cities: Buenos Aires, Santiago de Chile, Lima, Salvador, Cali, Córdoba.
Contract analysis, Risk Analysis, Reporting, Logistics, Requirements Management, Cost management, Project Monitoring and control, Project plan & documentation: WBS, Gantt
Atos InternationalPMO Leader
Jul. 2011 - Mar. 2014Córdoba, ArgentinaResponsible for Project Management Office (PMO) on Fare Collection Center of Competence, which is dedicated to the implementation of Public Transport Information Systems, Fleet Management and Equipment Provision projects
Siemens IT Solutions and ServicesPMO Leader
Oct. 2007 - Jul. 2011Responsible for Project Management Office (PMO) on Fare Collection Center of Competence, which is dedicated to the implementation of Public Transport Information Systems, Fleet Management and Equipment Provision projects.
Siemens IT Solutions and ServicesProject Management Support
Nov. 2006 - Sep. 2007• Induction, Recruitment Training
• Configuration Management
• Governance documentation (Checklists, Processes, Templates, etc.)
• Development & Tracking tools: Subversion (SVN), MANTIS bug tracker/ticket system, Microsoft Project Server
• Contract Management
DISCARElectronics & Software Engineer
May. 2002 - Nov. 2006Córdoba, ArgentinaProject Leader/ R&D Engineer
•Software development, C C++, Assembler
•Requirements Management
•Technical Support
•Project Tracking
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