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Work Background
Spectrum Brands, IncSenior Manager of Global People Development
Dec. 2023St Louis, Missouri, United StatesSuccessfully led, managed, & executed key initiatives across leadership development, employee skill enhancement, & training programs, driving organizational growth & workforce performance by focusing on impactful learning environments, develop leaders at all levels, & implement strategic initiatives contributing to the organization's success. LMS Content Management: I oversee & maintain the Learning Management System (LMS), curating & delivering high-quality content aligned with organizational goals, ensuring employees' seamless & engaging learning experience Leadership Development: I developed & launched a Leader Fundamentals course within three months. This course trained over 330 leaders in just five months & significantly strengthened leadership capabilities across the organization, enhancing overall team performance Employee Skill Development: Design & implement comprehensive skill development programs that empower employees to enhance their competencies, drive career growth, & improve business outcomes. Created, developed, & launched a Building Business Acumen series tailored to provide employees with a deep understanding of internal company processes & operations, improving cross-departmental collaboration & overall business knowledge Training & Development: led the design, development, & execution of targeted training solutions that meet the organization's needs. Launched a Performance Management & Talent Management Course to provide leaders with a deeper knowledge of the internal processes & direction to have to be effective during these critical cycles People Development Strategy: Drove the organization's people development strategy, aligning it with business objectives & ensuring the delivery of programs that enhance performance & support long-term talent development Leadership Coaching & Consulting: Served as a leadership coach & consultant to over 30 leaders, providing personalized guidance to enhance effectiveness & drive success
Peabody EnergySenior Manager of Global Learning and Talent Development
Oct. 2022 - Jun. 2023St Louis, Missouri, United StatesOrchestrated and led global learning and development initiatives aligned with business needs.
Translated organizational needs into comprehensive learning plans, fostering continuous learning for enhanced performance. Collaborated with global partners and SMEs to ensure a consistent and effective learning experience. Leveraged technology and data analysis to drive efficiency and continuous improvement in learning programs. Oversaw the execution of strategies for employee and leadership development on a global scale. Established collaborative relationships with operations, HR, and SMEs to ensure timely delivery of learning goals. Optimized resources for designing, developing, and delivering effective learning solutions. Instilled a culture of continuous improvement by evaluating program effectiveness and championing development philosophies. Enhanced the LMS and deepened team expertise by staying abreast of industry research and transferring best practices. Created and managed the Talent Development budget. Envisioned and executed strategic learning initiatives to nurture individual growth and enhance employee performance. Fostered a dynamic and agile workforce by anticipating future skill needs and ensuring the organization remained ahead of industry trends.
CignaLearning and Development Manager - Research and Insights
Mar. 2020 - Oct. 2021Responsible for research insights for human resources and learning and development topics. Design, conduct and deliver timely qualitative and quantitative research and data analysis in order to drive and deliver best-in-class enterprise learning and employee development across the Cigna enterprise. Partner with various departments to consult, collaborate, and disseminate learning data and insights to learning professionals and key stakeholders to drive key program objectives and improved business outcomes. Research and deliver on the Enterprise Learning Team’s Next Generation of Learning at Cigna vision, including key responsibility for achieving critical goals and outcomes, including: Learning needs to be easy, effective, meaningful and measurable to support our employees throughout their career development and increase our effectiveness. Key outcomes of these goals include: 1) Organizational talent is skilled in the key capabilities that will drive our business forward and 2) Enable a learning culture where employees easily access learning to do their jobs and grow their careers. Key Research Projects
--Automation and the impact to talent
--Barriers senior leaders face with talent mobility --eLearning Effectiveness --Work from Home Productivity --Impact to Employees transitioning to work from home condition at the beginning of Covid-19 --Career Management --Interdepartmental Relationships
CignaLeadership, and Learning and Development Consultant (Internal)
Sep. 2018 - Mar. 2020Greater St. Louis AreaResponsible for strategy development for enterprise/department programs. Conducted needs analysis, facilitate design & delivery of enterprise/department level programs, assess delivery methods (in person, e-learning, blended), & evaluate continuous improvement in leadership development & learning offerings. Designed, implemented, and facilitated curriculum aligned to business & department strategy & goals. Principle consultant for technology & operations to create unique courses for professional development. Collaborated with stakeholders to define requirements & develop a learning/training path to meet immediate & long-term needs. Utilized assessments to provide additional participant self-awareness & focused development. Partner with Organization Development & HR Business Partners to assess internal department needs. Created a career development & employee learning paths at the enterprise & department level. Created & utilized surveys to assess program effectiveness. Surveys sent to participants & leaders to measure new behaviors or skills. Created tailored learning & leadership solutions to meet customer needs & future state requirements. Consulted with leaders to solve leadership challenges & provide advice for employee development.
Key Accomplishments
- Created, implemented, & facilitated a virtual 18-month enterprise leadership development program for individual contributors; 60+ virtual lessons for 300+ participants utilizing Cornerstone LMS
- Developed, implemented, & facilitated a 2-year cohort rotational experience for operations that focused on high potential people leaders; mix between in person and virtual lessons
- Consulted with Technology Department to develop & deliver people center programs to develop soft skills at a variety of levels - Principle consultant to technology/operations; develop & facilitate seven unique in-person development events
- Developed department facilitators on content creation, personalization, & effective delivery
CignaManager of Procurement Operations
Feb. 2017 - Sep. 2018Saint Louis, MissouriManages a team of 5 responsible for the indirect Procure-to-Pay (P2P) process. Creates/Modifies and implements new strategy to enhance P2P capabilities, including creating policies, procedures, work instructions, and job aids. Manages the requisition (including contract validation), purchase order, receipt process, invoice hold issues, and purchasing card program ($8.4 million in spend). Drives continuous improvement efforts to eliminate waste and increase customer experience within the P2P process. Manages the Procurement Operations SharePoint site, ensuring training documents are easily accessible to stakeholders. Key Accomplishments
-- Mapped 12 current process flows and created an improvement plan to increase P2P effectiveness
-- Collaborated with vendors, AP, and Procurement to clear 500+ on hold invoices at a value of ~$7.5 million dollars
-- Created/Modified 8 policies, procedures, & work instructions to increase P2P governance, training, & flexibility
-- Created 8 training videos to enhance stakeholder understanding and ensure proper process is followed
-- Designed, developed & implemented “Procurement 101” training course presented to 15 departments. Increased cross-functional knowledge, transparency, aligned with operations & enhanced user experience
Jost Chemical Co.Purchasing Manager
Jan. 2016 - Jan. 2017Greater St. Louis AreaResponsible for establishing the Purchasing Department and developing and implementing cost saving activities to ensure effective business practices. Main responsibilities are the creation and implementation of effective policy and process for the bidding, contract management, negotiations, creation of pricing agreements and contracts, process improvement, master data, vendor management, global strategic sourcing, and data analysis of purchasing data functions. Key Accomplishments:
-- ~$250,000 saved through effective negotiation, proper RFx process, and cost analysis
-- Developed and Implemented Phase 1 of the receiving process to track inbound shipments, reduce double ordering, and decrease waiting time
Peabody EnergyInternational Buyer
Jan. 2015 - Jan. 2016Saint LouisContributed to the profitability by the economical and efficient procurement of materials, supplies, services and equipment for mining operations. Coordinated purchasing efforts for 21 mine sites across North American and Australia. Managed indirect and direct buying function for the Shared Services Procurement team Procure-to-Pay model. Solicited routine fax quotations, written quotations and telephone quotations for assigned requisitions. Created and expedites purchase orders for emergency breakdowns. Maintained purchase history files in an accurate, up-to-date order. Researched and resolved routine issues on purchase orders, requisitions, invoice receipt differences and workflow. Expedited documentation thereby contributing to the department’s ability to purchase materials and supplies in a timely manner. Advised purchasing staff of the purchasing options available that contributes to the overall profitability of the company. Assisted the purchasing staff in making sound purchasing decisions by providing detailed cost analysis, combined with practical experience. Initiated negotiations with assigned vendors to ensure materials and supplies are purchased at the most economical total life cycle cost. Provided timely review and reporting on the status of term purchase orders. Ensured compliance with company policies and procedures Key Accomplishments:
-- Interim Senior Buyer
-- Practical working knowledge of SAP
-- Assisted Accounts Payable to clear 180+ invoices in a two month period
-- Reduced costs/cost avoidance of over $220,000 through effective bidding techniques
RIBUS, Inc.Supply Chain Manager
Jan. 2014 - Jan. 2015St. Louis, MOManaged the production and transportation scheduling, warehousing, inventory, purchasing, sourcing, quality control/assurance, and lean initiatives. Solicted, negotiated, and procured raw material, packaging and transportation at the lowest cost while maintaining quality standards. Created and implemented a new production-plan and schedule for all products and coordinated the required transportation. Managed five contract facilities to ensure production on-time production and delivery. Created new inventory plan that provided the appropriate safety stock. Created multiple documents that tracked essential data to problem solve. Kept the operations running effectively and efficiently using qualitative and quantitative analysis, while reducing costs and increasing quality throughout the supply chain. Key Accomplishments
-- Reduced Cost of Goods Sold by 40%; created and implemented forecasting procedures, analyzed and reduced transportation costs, sourced new packing material
-- Reduced transportation costs by 35%; negotiated with 7 brokers to find the best and most reliable transportation
-- Reduced packaging costs by 31%; actively sourced new manufacturing company to reduce costs while maintaining the quality of packaging
-- Implemented new inventory policy; collected and analyzed sales data to determine the appropriate safety stock
-- Created Supply Chain Strategy to enhance future opportunities and reduce production cycle time
United States Air ForceSenior Manager of Leadership, Learning and Development
Jul. 2010 - Sep. 2014Scott Air Force Base, IllinoisServed as a Professional Development, Training, Leadership Manager and a faculty member for the Community College of the Air Force. Instructed, lectured, & tested students during a 192-hour course worth 9-credit hours. Designed, developed, & presented training material to all levels of leadership. Developed & personalized lesson plans and training material. Instructed in classroom environment and virtual across the organization. Supervised & mentored professionals throughout the curriculum and careers. Trained fellow faculty members on curriculum changes. Implemented new curriculum & trained faculty members on new requirements. Performed curriculum statistical analysis to ensure delivery of course was appropriate & successful. Key Accomplishments:
-- Deliver leadership & management related training to more than 750 managers over 45+ professions -- Dedicated Facilitator with 3,300+ documented hours of classroom instruction & 600+ hours of curriculum development
-- Designed & developed presentations, job aids, and instructional material to enhance the learning objectives
-- Partnered with leadership teams to ensure alignment with business needs, objectives, & development support
-- Cut wasteful spending by $11K annually, using six-sigma methodology. Conducted in-depth cost analysis & procured reusable guides as a cost-effective solution to reduce instructional material expenses.
United States Air ForceCategory Manager
Feb. 2009 - Jun. 2010Scott Air Force Base, IllinoisOversaw all supply operational planning, funding, logistics, inventory, strategic positioning, transportation, movement, and administrative functions for air pallet and net program exceeding $370 million. Established logistics policies and procedures to effectively manage inventories in 32 countries, including receiving, inspecting, and distributing equipment. Integrated and guided improvement initiatives utilizing six sigma and U.S. Air Force strategic initiatives that contributed to significant increase in operational efficiency, productivity, agility, and reliability. Co-led effort to design asset support hub that streamlined management of more than 400K assets across the Department of Defense. Coordinates product deficiency and informal air transportation community on safety concerns/actions to prevent future mishaps Accomplishment:
-- Program Manager for the Global Asset Reporting Tool, tracked 898 accounts
-- Enabled the transport of $7.1 million in critical supplies to support Haiti earthquake relief efforts
-- Coordinated and expedited 245 tons of emergency response equipment in support of the largest oil clean up in US history
-- Focal point for $225 million worth of assets and enabled air transportation operations for 423 units globally
United States Air ForceOperations Manager
Jun. 2005 - Feb. 2009Various International LocationsLed/managed various teams in terminal functions in the operations center and cargo operations sections. Provided leadership in quality assurance to ensure compliance with HAZMAT, DoD and Air Force regulations. Created and implemented new policies to increase visibility and standardized processing cargo. Led warehouse & shipping/receiving functions. Reviewed, inspected, & verified general/hazardous (explosives, hazardous materials, medical, sensitive/classified cargo, registered mail, human remains) cargo entering the airlift system. Ensured proper packaging, marking, labeling, and certified shipments per DOT (Department of Transportation) & International regulations. Performed inventory checks verifying material in proper location with proper segregation. Initiated effective accountability procedures, and decreased cargo hold time. Monitored cargo backlog to ensure movement priority & fully utilizing aircraft. Selected cargo and calculated weight and balance with planned load to ensure the safety of flight. Performed cross-cultural joint cargo inspections for exercises, routine channels, and humanitarian relief functions. Accomplishments:
-- Inspected/coordinated 280 commercial aircraft; ensured compliance/remedy of $2.5 billion -- Led team of 6 to download & deliver 28 tons of fresh rations/produce to the local economy -- Managed a $370k vehicle fleet
-- Selected, prepared, & expedited movement/release of 500 units of blood, 75 tons of classified material, 522 tons of explosive material, & 56,000 tons of cargo
-- Reduced processing time 50% (<72 hours) by training 34 section members on cargo load planning, hazardous material preparation, loading, vehicle/equipment, & policy/process improvement
-- Found/fixed 3.2k documentation errors within the ERP system & file plan; ensure documentation integrity & regulatory compliance
-- Implemented rigorous security & accountability measures that decreased lost/misplaced cargo by 45%
United States Air ForcePassenger Service Agent
Jan. 2003 - May. 2005Rhien-Main Air Base, GermanyResponsible for processing all eligible passengers to include selection, flight check-in, customer service, and passenger loading/unloading of aircraft. Determined passenger travel eligibility in accordance with domestic and international laws. Ensured passengers comply with immigration and boarder clearance requirements. Utilizes the ERP system Global Air Transportation Execution System (GATES) to provide accurate in-transit visibility of passenger movement through the Global Transportation Network. Accepted, secured, loads/off-loads baggage and cargo including, rushed baggage, firearms, and pets. Played a vital role in processing, moving, and loading 1.1 million passengers and baggage on 30,000 missions. Financial Custodian responsible for collecting, counting, handling funds for various taxes and transportation fees. Ensured accurate daily balance, prevented loss or theft of cash, and ensured daily deposit of funds. Accomplishments:
-- Primary Lost and Found Baggage Representative, diligently recovered/returned 97% of 1,566 lost, pilfered and damaged baggage claims over an 8 month period
-- Maintained accountability for $1.5 million in Transportation Working Capital Fund
-- Managed a $1.2 million vehicle program
-- Increased vehicle reliability to 90% by authoring vehicle training book
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