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Work Background
Operation Management Specialist
LPSOperation Management Specialist
Jan. 2025 - Apr. 2025Windows 10 to Windows 11 image cloning. Deployment of systems to users. IT Asset Management of hardware as liaising with with vendors for hardware warranty repairs.
Information Technology Executive
TUAS POWER GENERATION PTE LTD( RECRUIT HAUS)Information Technology Executive
Apr. 2022 - Mar. 2024SingaporeOnsite support to end-users as configuration setup and trouble-shoot systems problems. Onboarding/Offboarding of Users. Asset Management of IT hardware inventory. Liaise with vendors for warranty repairs. Systems health check.
Senior IT Officer
AETOS Holdings Pte LtdSenior IT Officer
Jun. 2020 - Dec. 2021SingaporeL1/L2 Support to end-users as attend to IT requests/problems on hardware and application usage. Onboarding/Offboarding of Users. Asset Management of IT hardware inventory. New systems setup as image cloning.
IT Support Specialist
Willis Towers WatsonIT Support Specialist
Sep. 2019 - Jun. 2020SingaporeSystems support as trouble-shoot Windows problems. Systems setup for New Onboarding. Remote support to regional countries. Assist in systems upgrade to Windows 10 on existing and new machines.
Service Engineer
UIC Asian Computer Services Pte LtdService Engineer
Apr. 2018 - Jun. 2019SingaporeImage cloning of workstations for clients. Attached to clients’ project site as support in systems setup configuration and installation. Trouble-shoot Windows problems.
Systems Deployment Support
Chevron Oronite (contract of MANPOWER Staffing Services)Systems Deployment Support
Nov. 2017 - Mar. 2018SingaporeMigration of Windows 7 to Windows 10. Image Cloning. Systems Deployment as configuration setup and data file transfer.
Onsite Engineer
Telistar Solutions Pte LtdOnsite Engineer
Nov. 2012 - Jun. 2016Attached to military campsite for Learnet(E-Learning). Cloning and configuration of notebooks for Learnet. Trouble-shoot notebooks’ systems & hardware problems.Inventory control of notebooks and escalation to vendors for repairs matters.
Associate Engineer
ST Technologies KineticsAssociate Engineer
Apr. 2010 - Apr. 2011Network maintenance of server as changing of backup tapes. Desktop support to in-house users as software installation and systems configuration, trouble-shoot Windows problems. System Administration in creation, deletion of NT Accts in AD. Resetting passwords & granting network access rights.
CIS Support
CSCCIS Support
Jun. 2008 - Dec. 2008Systems upgrade from Windows 2000 to XP. New PCs rollout as installing,configuring sytems settings to end-users.Data file transfer from old PC to new ones.Break-fix of Windows problems.
Field Engineer
Singapore Computer Systems LtdField Engineer
Nov. 2006 - Nov. 2007Attachment to Mindef on project basis.System Administration in creating users’ NT accounts and network drives in AD,set network access rights & resetting passwords.Desktop support as systems installation/configuration software applications and hardware peripherals.Hard disk image cloning. Work, liaise with Helpdesk in attending to end-users’ call case.Check,update call case status in web portal.

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