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Work Background
Texas Division of Emergency ManagementExecutive Assistant to the COO
Dec. 2023Austin, Texas, United States
USDA-NRCSAdministrative Assistant
Jan. 2023Temple, Texas, United States• Coordinate work between multiple departments (Management & Strategy, Programs, Ecological Sciences, and 21 Resource Team Leads/and 50+ field offices. • Respond to inquiries via email and telephone. • Manage incoming and outgoing mail, filing and meeting coordination. • Prepare and prioritized calendars and correspondence. • Provide secretarial and administrative support while building cooperative working relationships. • Respond effectively to sensitive inquiries or complaints. • Compose correspondence, reports, and meeting notes. • Manage and maintained physical and digital files, monitored spreadsheets and updated reports to coordinate project materials. • Monitor office equipment and scheduled repairs. • Coordinate appointments, meetings and conferences.
USDA-NRCSExecutive Assistant
Jan. 2023 - Dec. 2023Temple, Texas, United States• Coordinate work between multiple departments (Management & Strategy, Programs, Ecological Sciences, and 21 Resource Team Leads/and 50+ field offices. • Respond to inquiries via email and telephone. • Manage incoming and outgoing mail, filing and meeting coordination. • Prepare and prioritized calendars and correspondence. • Provide secretarial and administrative support while building cooperative working relationships. • Respond effectively to sensitive inquiries or complaints. • Compose correspondence, reports, and meeting notes. • Manage and maintained physical and digital files, monitored spreadsheets and updated reports to coordinate project materials. • Monitor office equipment and scheduled repairs. • Coordinate appointments, meetings and conferences.
PDI SoftwareExecutive Office Manager / Project Coordinator
Sep. 2019 - Oct. 2022Texas, United StatesOffice Manager: Executive assistant to the VP of Business System (Campus lead) flawlessly handling coordination of meetings and events to include the scheduling of high priority visitors. Responsible to the day-to-day operations of the campus facility, ensuring maintenance, supplies, and requests are managed efficiently. Planned and coordinated all special events on campus to include on-site morale- boosting activities and all fundraising events. Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving. Worked closely with the HR Team to on-board new hires on a weekly basis. Filled in when needed answering main phone line to open and assign technical cases in Salesforce. Project Coordinator: Supported managed services projects by assisting on projects (where applicable) and following up on key items with customers and managers. Created and updating proposals, validating contracts, maintain contract records, and billing for contracts. Coordinated with the customer and internal resources to schedule meetings and client visits both onsite and at the client location. Assisting managers with timesheets and expense reports. Maintained WTS projects to include updating department member billing rates, reviewing billable and non-billable weekly time for team members. Set up and manage conference calls and meetings. Facilitate communication and act as an effective liaison between internal and external customers by providing confidential, timely, and accurate information when required. Independently answer and/or triage requests for information. Proactively manage daily calendars and meetings for members of the management team using discretion in the screening and prioritization of the manager’s time at manager request. Exceptional skills with number analysis as well as dashboards, spreadsheets, billing, and systems.
National Lloyds Insurance CompanyExecutive Assistant To Chief Executive Officer
Feb. 2017 - Jun. 2017Waco, Texas AreaProvides comprehensive support services to the CEO/President that ensures a professional, responsive and effective experience with the organization as a whole. Provides sophisticated calendar management. Prioritizes inquiries and requests while troubleshooting conflicts with little guidance; makes judgments and recommendations to ensure smooth day-to-day engagements. Administers correspondence, manages incoming calls, and prioritizes phone messages, emails and mail. Handles all calls and visitors with grace, sophistication and professionalism Writes error-free, eloquent emails and letters for various events and announcements. Provides complex travel arrangements. Becomes familiar with the specific, detailed needs of the CEO and travel partners; creates consistent travel itinerary portfolios for reference and be available during travel times to quickly address any last minute changes or cancellations. Accurately tracks expenses for CEO by managing credit cards and receipts. Processes and submits receipts accurately and on schedule. Maintains confidentiality and uses a high degree of discretion. Works in a professional and focused manner to schedule internal and external meetings including, but not limited to, GPI Board and subcommittees, project teams, etc. Prepares for meetings including ordering lunch, booking conference rooms, setting up projector or video conferencing units. Uses Outlook, Word, Excel and PowerPoint to produce materials for internal and external meetings and conferences. Acts as a liaison with property owner and building management on any office-related issues. Sets-up staff meetings, maintains electronic staff calendars and organizes team events. Answers and directs calls and emails of the CEO of a general nature. Provides timely and proactive management of the organization’s office environment. Maintains physical and electronic office filing systems for CEO.
St. Jude MedicalExecutive Assistant
May. 2016 - Jan. 2017Austin, Texas• Performed general administrative duties as assigned which included coordination of travel arrangements, completing expense reports, telephone support, filing, and special projects. • Effectively managed conflicting priorities by organizing schedules, travel, and expenses of multiple senior executives and collaborating with others, if applicable, to accomplish tasks. • Collected, compiled, and analyzed complex data for management review using MS applications. • Included preparation of major presentation materials and agendas for meetings. • Composed straightforward written correspondence at the direction of department management. • Interacted with other department coordinators to create effective administrative support network, systems and tools. • Managed and coordinated various projects.
AflacAdministrative Specialist IV
Aug. 2015 - Jan. 2016Columbus, Georgia AreaPerform administrative duties for executive management. Responsible for screening calls; managing calendars; making travel, meeting and event arrangements; preparing reports customer relations. Strong computer and Internet research skills, flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.
Randstad USAExecutive Assistant
Jan. 2015 - Aug. 2015Columbus, Georgia AreaSupport executive level officers in house and remotely. Maintain inventory levels of office supplies and initiates purchase orders as necessary. Maintains effective and accurate filing systems that provide a quick reference database of records. Reconciles invoices and maintains using Aflac SAP and 360. Provides administrative assistance to the management team by compiling data.
COMBINED TECHNICAL SERVICES (CTS)Computer Operator III
Feb. 2014 - May. 2014Fort Hood, TxPerformed as a RAM (Reliability, Availability, and Maintainability) Data Manager and assisted the Performance/MANPRINT Data Manager for the Nett Warrior effort. Compiled RAM data for delivery to the RAM ORSA. Directed and supervised lower Data Collection clerks. Performed duties collecting data in a field environment when necessary. Developed procedures to collect data during the Nett Warrior effort. Conducted training for RAM and Performance data collection with the Military Data Collectors and Subject Matter Experts.
Stylecraft Builders IncSales Associate
Feb. 2012 - Jan. 2014Killeen/Temple, Texas AreaResponsible for meeting, greeting, and building rapport with all individuals entering the sales office. Establish the buyer’s wants, needs, and motivations while matching the buyer’s needs with their desired home and home site and communicate value of the desired product throughout the demonstration process. Handle objections, as necessary, throughout the sales process and closing of the sale. Develop and maintain relationships with Realtors. Implement and maintain web-based and manual marketing strategies. Update new home listings on MLS.
CamberConfiguration Management Software Manager
Dec. 2005 - May. 2010Fort Hood, TxThe primary point of contact for coordination with external government agencies for the introduction of software products for integration into the Configuration Management Department managed software baselines. Instrumental in the creation of web based application that better streamlines flow of information for quality assurance. Responsible for tracking, monitoring, querying and receiving statuses of software products of various software baselines and the Configuration Management process. Currently, tracking multiple Assessments, Excursions, and Certification events, which establish the EIEMA Certified Baseline. Entered required data for each submitted product and update data as required. Worked independently as a Subject Matter Expert with a team of programmers and graphic artists to develop a distance learning program for various Army Battle Command Systems (ABCS). Responsible for the creation of storyboards, narrations, and training scenarios; as well as technical notes to graphic artists.
US Army91C
Jan. 1989 - Apr. 1999
US ARMY Medical CorpsMedic
Jan. 1989 - Jan. 1999
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