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Work Background
IntegriChainAssociate Director, Information Management
Jun. 2024Philadelphia, Pennsylvania, United States
BridgeView Life Sciences (formerly known as COEUS Solutions)Associate Director, Information Management
Sep. 2022 - Jun. 2024Greater PhiladelphiaManage project activities, tracking systems, and staff responsible for project analysis, planning, strategy, and implementation, ensuring projects are meeting or exceeding timelines and expectations enabling successful implementation. Work with key internal and external stakeholders to support development of insightful and valuable business focused solutions with an aligned execution plan. Serve as customer key point of contact, acting as liaison between client and internal project teams to ensure all business and technical requirements are met. Review and analyze customer requirements or issues and assist in the development of functional resolution tools and/or work products. Designs, structures, and delivers client presentations and work products that are appropriate to the characteristics or needs of the audience. Evaluate and provide feedback regarding risks, quality, and overall probability of success to minimize negative impact on project objectives and deliverables. Present performance and quality status updates to key stakeholders (e.g., steering committee, senior management, project sponsor) to keep them informed of progress and changes to project and gather project-related feedback. Participate or lead internal teams on design, development, and delivery of COEUS solutions offerings as well as multidisciplinary, cross-functional projects. Gather task and resource requirements for non-standard implementations or customizations enabling creation of a change request and statement of work. Ensure prior execution experience and industry expertise is integrated into new program execution approaches from the initiation phase through ongoing support.
Capgemini InventSenior Specialty Channel Manager
Jan. 2019 - Sep. 2022Greater Philadelphia AreaLead the guidance and support to manufacturers, specialty pharmacies, patient service HUBs, and other channel vendors regarding business process, data strategy and reporting/analytics for approximately 30 brand programs Manager on new and existing data aggregation platform implementations: lead strategic planning/modeling, gather and document business needs, create limited distribution data exhibits, and advise on analytics requirements for data partners and platform configuration Coordinate with internal leadership, development and operational teams as well as external client, SP and other data partner teams to ensure successful platform build and maintenance Provide sales support in the order of subject matter expertise around SP data management, process flow and patient journey insights Perform qualitative and/or quantitative analyses to assist in the identification of client issues, presentation of key business risks and opportunities to end-users and the development of client specific solutions; Manage data quality and SLA adherence of specialty pharmacy networks Strong knowledge of HIPAA guidelines related to de-identification of protected health information, current developments and key issues in life science domain and understanding of major specialty data management and analytics competitors Deliver training, oversight and skill development opportunities for team of 10+ SP consultant Establish best practices for data aggregation consultants, standardize documentation/processes and develop strategic initiatives to strengthen manufacturer-to-SP relationships
LiquidHubSenior Specialty Pharmacy Consultant
Jun. 2017 - Sep. 2022Greater Philadelphia AreaLiquidHub is a customer engagement company that partners with businesses to improve customer experience and drive growth. Headquartered in Philadelphia, with operations in North America, Asia, and Europe, we serve companies globally, helping them solve their most complex challenges through design expertise and technology innovation. Our customer successes are the result of a culture rooted in thought leadership and delivery excellence. LiquidHub Life Sciences practice has become an industry leader in Specialty Pharmacy data aggregation deploying our LiquidAnalytics platform, a cloud-based data aggregation and analytics platform. The LiquidAnalytics platform is designed to reduce risk and deployment time by allowing manufacturers to load prescription and inventory data from disparate sources into a single conformed data aggregation engine. This Specialty Pharmacy Data Management & Analytics System provides accurate monitoring of prescription activity for specialty medications, improving the effectiveness of the company’s sales and marketing activities.
HighPoint SolutionsProject Manager, Outsourcing
Dec. 2013 - Jun. 2017East Norriton, PA
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