Mercado LibreProject Leader - PM
Sep. 2022 - Feb. 2025ArgentinaLed the complete lifecycle of high-impact technology projects, defining scope, timelines, and KRs (Key Results), with a 80% compliance rate on established deadlines. Implemented comprehensive scope documentation and change control processes, ensuring project integrity while maintaining flexibility. Defined tactical objectives, projects, and initiatives aligned with organizational strategy, translating business needs into actionable technical solutions. Established and created OKRs (Objectives and Key Results) frameworks that cascaded organizational goals to team-level initiatives with clear success metrics. Managed a cross-functional team of 5 professionals, implementing agile methodologies, monitoring progress, and conducting structured performance evaluations. Developed a systematic approach for identifying informal "friction points" within initiatives, enabling early intervention and risk mitigation before they impacted delivery timelines. As Scrum Master spearheaded agile transformation by standardizing processes through Jira Software and Jira Service Management, reducing unprioritized backlog by 40%. Established an effective stakeholder communication framework featuring weekly progress meetings and monthly executive reports. Drove the adoption of a new data governance strategy by collaborating with key stakeholders and technical team, designing and delivering training workshops and facilitating strategic planning sessions. Championed generative AI-based solutions to optimize processes, significantly enhancing productivity and quality metrics.