Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Mesh Architecture and FabricationProject Manager & Assistant Estimator
Sep. 2023Manage completion of millwork scope bids, and small high-profile millwork projects through completion. Analyze architectural and interior design drawings to determine millwork scope to be bid.
Review designer specified finishes to determine what vendors and subcontractors are suitable for various scope packages.
Mesh Architecture and FabricationAssistant Project Manager
May. 2022St Petersburg, Florida, United StatesManage completion of commercial and residential construction projects from award through fabrication and install completion. Analyze architectural and in-house shop drawings for accuracy and buildability. Serve as the main point of contact between stakeholders, clients, vendors and subcontractors. Ensure projects stay on schedule and within budget.
Coastal Dock ConceptsBusiness Office Manager
Apr. 2021 - Apr. 2022Clearwater, Florida, United StatesManage business operations for the company. The main point of contact for customers and employees. Office Administration duties include but are not limited to drafting contracts, sending estimates and invoices, preparing permit paperwork, employee on-boarding, basic bookkeeping, and payroll reporting. Business operation duties such as assisting crews with the workload, delivering supplies and tools, and running errands related to field operations. Marketing and advertising duties; create and upload posts to social media, create the website and update information, and create all marketing and advertising materials.
Gulf & Bay Dock WrapsOffice Manager
Nov. 2019 - Apr. 2021St Petersburg, Florida, United StatesOffice Manager for two companies within the Gulf & Bay family; Gulf & Bay Dock Wraps, LLC. and Gulf & Bay Dock Works, LLC. Executive assistant duties to both company owners; scheduling appointments, calling clients, etc. Managed business operations; updated job schedule, point of contact for crews in the field, onboard newly hired employees, record keeping, create marketing material, etc. Main contact for all clients; answer all potential and existing client inquiries by phone, email and in person, send estimates and invoices, prepare contracts and permit paperwork and follow through permitting process.
Marshalls Convenience StoresCustomer Service Associate
Oct. 2019 - Jan. 2021Pinellas Park, Florida, United StatesConsistently worked part time 15-30 hours each week while maintaining a full-time position with another company. Customer service facing role which included front of house coordinator role when needed, cashiering, and training of new employees. Warehouse duties which included breaking down pallets of new merchandising, processing new items to prepare for the sales floor. Sales floor role included training new associates, stocking new merchandise and creating eye catching displays, part of the markdown team that scanned all items in the store, as be a part of the yearly inventory team.
TJ MaxxCustomer Experience Coordinator
Mar. 2018 - Sep. 2018Prosper, TXAs the customer experience coordinator duties included overseeing front register operations and maintained exceptional levels of customer service in all interactions; training new associates on the register, rewards credit card, and new company material; assisting associates and customers with questions regarding price checks, company policies, returns, etc. Cash office duties; daily deposit, record keeping, data entry, and being aware of potential loss prevention cases within the store. In addition to front of house and cash office duties; support all areas of the sales floor and backroom, as needed.
Mauri Pro Sailing LLCCustomer Care Team Lead & Logisitics Coordinator
Feb. 2018 - Nov. 2019Tampa/St. Petersburg, Florida AreaVarious duties as office and customer service manager. As the office manager, communicated with customers and suppliers through phone, email, and online chat. In charge of updating logs of inventory, shipping costs, charges, and refunds through data system. Customer facing role included assisted customers with making changes to their current order and placing new orders, as needed. Warehouse duties included processing customer orders in a timely manner, place orders with suppliers, ship items from in-house inventory, and conducting periodic warehouse inventory.
TJ MaxxAdministrative Coordinator
Aug. 2017 - Mar. 2018Bryan/College Station, Texas Area• Cash office duties, researching potential internal loss prevention cases.
• Human resources; hiring new associates and training them on the basics of retail and the company.
• Coordinator duties; answer cashier and customer questions in person and over the phone, support all
areas of sales floor as needed.
• Coordinate the weekly schedules for 60+ associates while staying within the payroll budget, and
entering in associate time card punches and requests of time off.
• Performed general administrative duties, including record keeping, auditing, and ordering supplies.
TJ MaxxSales Associate
Aug. 2014 - Aug. 2017Bryan/College Station, Texas Area• Front-End Coordinator in charge of opening and closing at the register, as well as, directing other
associates
• Over 1 year of cash office experience (handling change orders, processing previous day's register
money, cash office program, and other various office duties)
• Ran a team of 3-5 associates to process and stock new merchandise store wide.
• Trained new employees on merchandising basics and safety protocol.
• Maintained a knowledge of the changing seasonal merchandising basics and guidelines.
• Worked 25-30 hours a week while also taking 15-18 credit hours at Texas A&M.
Marshalls Convenience StoresSales Associate
Mar. 2013 - Aug. 2014Blaine, Minnesota• Main Cashier on opening and closing shifts
• Process new merchandise from shipment, stock merchandise on sales floor
• Provide support for other associates as needed; training new associates on register, returns, and policies.
• Assist customers with questions, policies, and checkout process.
• Worked 15-20 hours while in school and extracurricular activities.
Intch is a Professional Networking App for the Future of WorkSee more people like Jessica on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
650037 people
17
Assistant manager
16
Customer service specialist
15
Human Resources @ UB Greensfelder
61450 people
17
Sr Director, Customer Support
16
Business Analyst @ Belushi Pro Services
32
Customer service process, vendor management, leadership development expert