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Work Background
VP, Director of Operational Risk
Rockland TrustVP, Director of Operational Risk
May. 2023United States, NorwoodVP Director of First Line Business Unit Risk Management - Risk Analysis, Operational Risk, RCSA, Operational Efficiency
Risk Director
FISRisk Director
Apr. 2020 - Jun. 2023Quincy, Massachusetts
Senior Risk Manager
FISSenior Risk Manager
Mar. 2017 - Apr. 2020Quincy MA
Vice President - Operational Risk Manager
Santander Bank, N.A.Vice President - Operational Risk Manager
Sep. 2015 - Mar. 2017Boston MACurrent role is First Line Operational Risk Manager - VP. Responsibilities include oversight of operational risk management for Cash Management Services/Product Team, subject matter expertise participation in Risk Control Self-Assessment (RCSA) for Corporate & Commercial Banking Business Lines and Commercial Real Estate and the tracking, oversight and mitigation/closure of operational risk self-identified, internal and external audit findings.
AVP - Operations
State Street BankAVP - Operations
Jul. 2007 - Sep. 2015Manage a group of onshore & offshore professionals supporting Cash Operations & Processing and Reconciliation Services. I am also responsible for our offshore partner relationship and offshore transitions for the department.
Manager
Investors Bank & TrustManager
Feb. 2001 - Jul. 2007Managed External Custody Reconciliation Services Team
Customer Service Mgr
Mt. Washington BankCustomer Service Mgr
Oct. 1996 - Jan. 2001Managed & supported the client service group in the branch I was assigned. Responsible for account openings, closings, customer issues and supporting the head teller in cash activities.

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Financial Operations & Risk Management Expert
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