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Work Background
SOUTH CAROLINA DHECEUS Technician
Jul. 2022 - Mar. 2025North Charleston, South Carolina, United StatesEnd User Support Technician for Department of Public Health (formerly SC DHEC). In my role I supported end users and all of their computer and peripheral devices including laptops, desktops, printers, label printers, iPads, iPhones. I also provided level 2 troubleshooting from the data port in the wall to the switch port. I provided end user training and service desk ticket processing through Foot Prints.
HCL AmericaInformation Technology Specialist
Dec. 2021 - Jan. 2022South Carolina, United StatesRemote desktop support for Verizon Wireless. Project requirements changed at end of December and my employment was ended.
Roper St. FrancisSystems Administrator
Apr. 2021 - Aug. 2021Ladson, South Carolina, United States
Roper St. FrancisDatacenter Coordinator
Feb. 2019 - Apr. 2021Ladson SCDatacenter Coordinator for Network Operations Center in Ladson
Wyndham Vacation RentalsRegional I.T. Manager
Aug. 2008 - Aug. 2018Charleston Islands, Myrtlle Beach & Hilton Head IslandI.T. Manager for Wyndham Vacation Rentals. My office is located at Freshfields Village near Kiawah and Seabrook Islands. I support our call center at Freshfields Village and our remote locations at IOP, Myrtle Beach South and Hilton Head Island.
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