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Work Background
Suncorp GroupClaims Manager - Natural Hazard and Event Claims
Jan. 2024Perth, Western Australia, Australia
Allianz AustraliaPersonal Injury Case Manager
Nov. 2022 - Feb. 2023Perth, Western Australia, AustraliaAs a Case Manager, it was my job to manage a portfolio of current Workers Compensation claims for set clients. This involved end-to-end managing of claims, including dealing with relevant stakeholders such as medical professionals and legal representatives.
UberFood Delivery Driver
Aug. 2022
Probe CXQuality Management Officer (Seconded)
Mar. 2022 - Mar. 2022Ensuring Quality standards were met in processing work for our clients work type
PROBE GroupTechnical Peer Support (Seconded)
May. 2021 - Jul. 2022Support Customer Solutions Specialist staff with technical enquiries and escalating system/process issues
PROBE GroupCustomer Solutions Specialist
Jan. 2020 - Sep. 2022AustraliaWorking on the Older Australians line, interacting with customer who had payment enquiries in regards to ongoing payments, ceased payments, or new claims. I also was involved in back-end processing of Income and Asset documents for all customers regardless of payment type
StellarCustomer Solutions Specialist
Jan. 2020 - Oct. 2020Perth, Australia
KFCKitchenhand
Jul. 2015 - Sep. 2018Perth, Australia
Australian Air Force CadetsCadet
Jul. 2013 - Dec. 2018
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