Kevin Carbery - Order to Cash Turnaround Consultant,

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Work Background

Independent ConsultantGlobal Order to Cash Consultant

Nov. 2019• OTC and Shared Services Subject Matter Expert working with Global companies on improving Credit, Billing, Collections, Cash Application, and Deduction Management. • Engagement Lead and Project Manager. • Auditing, interviewing, reviewing, and improving entire end to end OTC process. • Engaging outsourced services such as Accenture in order to improve performance. • Utilized Lean Six Sigma, AI and RPA to improve credit, billing, collection, cash application, and deduction performance by 50%.

TakedaHead of Invoice to Cash - Americas

Jan. 2017 - Sep. 2019Exton, Pennsylvania• Managed a $14 Billion biotech portfolio consisting distributors, 3PLs (3rd party logistics), and Government accounts. • The USCAN and LATAM portfolio includes top accounts such as McKesson and Cardinal. • Managed a Team of 22 people in A/R, credit, collections, and cash application in PA and IL. • Ensured that the Team collected approx. $1.2 Billion per month and reduced DSO from 45 to 35 days. • Supervised UAT and implemented an ERP integration of legacy Baxalta JDE system into Shire’s (Takeda's) SAP system. • Successfully transferred Baxter’s cash application Team from Costa Rica to Exton, PA. • Ensured the accurate and timely preparation and submission of deliverables for Shire entities serviced by the Exton Corporate Services group operating in SAP and JDE. • Utilized RPA to improve the speed of the deduction management process by 50% and reduced revenue leakage by 30%. • Embraced artificial intelligence for collections and cash application in order to improve performance. • Implemented DNBi scorecard to improve credit decision speed and customer onboarding from 5 days to 60 seconds. • Maintained bad debt expense at .002 %. • Ensured Global Credit Policy was consistently applied and that the correct tools were in place to mitigate risk. • Ensured SOX controls were completed, and ledgers maintained to the highest standard. • Ensured all accounting entries from Shire’s 3PLs were accurately recorded and the processes were optimized. • Developed key performance indicators for the team and achieved process efficiency and compliance. • Focused on Lean Six Sigma and Kaizens to continuously improve Team performance. • Facilitated Global Cyber Security training in order to protect the company and create awareness. • Site Lead for Team Engagement and Member of all Business Resource Groups in order to focus on diversity and inclusion at Shire. • Takeda acquired Shire in 2019.

Iron MountainDirector of Collections

Mar. 2016 - Dec. 2016Royersford, PA• Managed a $2.2 Billion portfolio of data, records management, shred, data centers and digital storage accounts. • The North American portfolio includes 95% of the Fortune 1000 customers. • Managed a team of 175 people that includes collectors and dispute analysts located in the U.S.A., Canada, and the Philippines. Ensured that the company and related departments were SOX compliant. • Focused on continuous improvement of the team’s performance utilizing, reports, systems, data, engagement, and team building to ensure DSO, past due, credit, cash application, and bad debt expense reduction objectives were achieved. • Worked on the acquisition, training, and ERP system integration of Recall Inc. • Focused on implementing statements, dunning letters, and dispute management systems in order to improve DSO. • Reduced DSO from 78 to 68 in 6 months. This was a record for Iron Mountain.

Siemens HealthineersSr. Manager of Credit and Collections for CX, Government and Key Accounts Team

May. 2007 - Feb. 2016Newark, DE• Siemens Healthcare Credit and Collections merged. Managed $2 Billion portfolio for Diagnostic and Imaging Divisions. • 2013 CFO Apex Award recipient for outstanding achievement and performance. • Managed the Gov’t (DFAS,Veteran Affairs, and NIH), Distributors, and Strategic accts such as Quest and Lab Corp. • Managed all 3rd party finance deals with companies such as Bank of America, GE, and Independent Service Org. • Supervised, coached, and motivated 6 people with regards to credit, collections, reporting, and dispute resolution. • Helped decrease DSO from 55 to 36 days and over 90 day balances from $30 Million to $1Million. • Created new reports in order to effectively manage and reduce past due balances for Gov’t accounts. This helped the Team achieve record cash collections for Gov’t accounts at Fiscal Year End which is now a benchmark for Siemens. • Worked with I.T. to utilize EDI to improve our billing and collection performance for the Gov’t. Sr. Manager of Credit and Collections for DX, U.S. Domestic and LATAM. • Managed a $2 Billion portfolio for Diagnostic Division for U.S. Domestic, O.E.M., and Latin America • Supervised, coached, and motivated 20 people with regards to collections, credit, reporting, and dispute resolution. • Managed cross functional Pricing Dispute Swat Team in order to reduce disputes. • Created reports for Sr. Management to prioritize and reduce customer disputes from $16Million to $4Million. • Helped decrease DSO from 58 to 40 days. Increased Dunning Letter Program population and reports. • Contributed to decrease of over 90 day balances from $40 Million to $13 Million. Recognized by Sr. Management. • Utilized DNBi and Siemens Credit Warehouse to efficiently review customer credit risk and limits. • Responsible for Collection Team Reports to Sr. Management. Worked with I.T. to improve SAP efficiency. • Successfully managed team through a company wide ERP system testing and integration. Ensured SOX Compliance.

ExperianCollections Manager

Aug. 2005 - Apr. 2007Costa Mesa, California, United States• Managed A/R for $1.5 Billion Credit Information Services Company.

On AssignmentCredit and Collections Manager

Oct. 2003 - Apr. 2005Calabasas, California, United States• Managed Credit, Billing, and Collections for $250 Million Lab and Healthcare Staffing Company.

AjilonFinancial Executive Recruiter

May. 2002 - May. 2003Burbank, California, United States• Developed new business accounts in the Southern California area for Finance & Accounting Staffing Agency.

StrykerCredit and Collection Supervisor

Nov. 1999 - Apr. 2002Allendale, New Jersey, United States• Managed A/R for $1 Billion Orthopedic Manufacturer.

Geotek CommunicationsCredit and Collection Supervisor

May. 1995 - Oct. 1999Montvale, New Jersey, United States• Created Geotek Billing, Credit, Collection Department. Managed of $100 Million portfolio for Telecom start up from the I.D.F.

Panasonic Broadcast & Television Systems Co. (Division of Matsushita Electric Company of America)Credit and Collection Analyst

May. 1990 - Apr. 1995Secaucus, New Jersey, United States• Responsible for a portfolio of audio video and CCTV dealer accounts totaling $10 Million.