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Work Background
Community Consultants CollectiveVice President; Board of Directors
Jan. 2024We believe that the future of business is community-led. It takes great a great team to help businesses reach their full community-building potential. That's why community consultancy is an essential and growing field of practice.
At the Community Consultants Collective, we are building the framework for new and existing community consultants to learn, grow, and connect with each other in a safe space online. We believe that the best practices in community building should be shared and explored together.
Rotary Club of GulfportTwo Year Board of Directors Member
Jul. 2023Gulfport, Mississippi, United StatesBoard of Directors and Technology Chair
3rd Wall DigitalFounder
Jun. 2022United StatesYour company is different. Your community should be different, too. Community is everywhere. The importance of a community-first mindset is often overlooked or misunderstood. A community isn’t just a collection of users. It’s an integral part of your brand, helping to build it from the inside. We believe that community should be at the forefront of everything you do. Both online and offline, your community is the face of your brand. How your community feels about you is reflective of how you communicate with them. Establishing a strong sense of community and a strong foundation for community communication is more critical now than ever. • Built and Monitored Communities in Vanilla Forums /Higher Logic for Clients along with Facebook and Discord. • Conceptualized, Created, and Delivered 2 marketing activations for an overseas client that achieved a 600% and 900% increase in Click-Through rate in their Amazon store compared to their previous marketing activations.
• Assisted a large Open Source Software Association in revamping and re-launching their Ambassador Program, attended and assisted two onsite conventions for community needs, monitored social complaints, and crafted responses for crisis communications issues.
VENAKKI DISTILLERYUS Ambassador for Portuguese Whiskey
Jan. 2021 - Dec. 2023Gulfport, Mississippi, United StatesHelped broaden knowledge of Portuguese Whisky in North America.
OnePlusHead of Community: North America
Sep. 2020 - Nov. 2022Gulfport, Mississippi, United States• Created and implemented community campaigns that aligned with marketing strategies. • Partnered with our in-house teams to create content for the forums platform. • Monitored and reported on platform growth. • Organized and participated in events to build community and boost brand awareness in person and digitally. • Coordinated with Marketing, PR, and Communications teams to ensure brand consistency. • Liaised with Chinese HQ to stay updated on new products and features. • Developed cross-platform promotional strategies to maximize earned media.
Krisko Global LLCFounder
Nov. 2019Gulfport, MSKrisko Global LLC provides consultation that helps companies do what they want when they want. We specialize in managing projects, from sourcing goods to product development. We also excel at building communities that focus on product feedback and globalization. Our business is fluent in Chinese languages and business practices. • Helped Clients with various globalization efforts. Provided businesses with practical strategies to build and sustain vibrant communities (both internal and external). Key areas covered:
• Clarifying communication roles to enhance efficiency.
• Promoting transparency to build trust.
• Encouraging feedback and inclusivity.
• Crafting consistent messaging for brand trust.
• Effective use of communication channels.
• Building stronger relationships through active listening.
• Uniting teams with a shared purpose.
• Ensuring consistent engagement and support for growth.
• Defining identity and creating meaningful experiences.
• Implementing effective leadership and management practices.
FastlaneProduct and Testing Manager
Mar. 2018 - Nov. 2019Shenzhen, Guangdong, ChinaGlobalization and Community building for multiple clients. Focused on helping Chinese phone companies create better software for the global market by leading focus groups and beta testing hardware and software. Hired and managed overseas workers, verified their daily work schedules, followed up on tasks, and recorded their work. Built a new community for testing opportunities called HeyUp.
OnePlusBeta Program Project Manager
Mar. 2017 - Feb. 2018Shenzhen City, Guangdong, ChinaManaged an active group of closed beta testers giving feedback on unreleased software, ran numerous polls and disseminated input to corresponding departments internally. Project Manager of the OnePlus Open Beta line of software, posting initial information and following up with thousands of users worldwide. OnePlus Developer program Manager, working closely with open source custom ROM developers, making sure they have the code they need to build their custom ROMs efficiently.
OnePlusCommunity Manager
Jul. 2015 - Mar. 2017Shenzhen City, Guangdong, China
Pleasant Valley Construction Co. / PVC Facility Management, Inc.Facilities Coordinator
Jan. 2015 - Jun. 2015
OnePlusHead Moderator
Mar. 2014 - Aug. 2015Volunteer work helping manage technology forums at Oneplus.net
UA Local 396Apprentice Plumber/Pipefitter Welder
Jul. 2013 - Jan. 2015Apprentice/Laborer-Required to maintain intensive educational requirements while employed for an extended work week. Actively perform with a five-plus member group on each project, working fluidly and efficiently while performing many different duties under a strict deadline. Build and manage good working relationships with many co-workers.
The Home DepotMillwork specialist
Mar. 2013 - May. 2013Designed and ordered custom doors through store system and set up customer installations. Responsible for timely callbacks, resolution of customer issues, and finalization of sales. Trained and certified to operate forklift (propane and electric sit-down; electric reach and pallet jack).
Verizon WirelessRetail Sales Representative, Tech Support
Oct. 2011 - Feb. 2013Strongsville, OhioRetail Sales Representative, Tech Support --Sales and maintenance of wireless devices, plans, and accessories with knowledge of each product while selling with integrity. Promptly and efficiently answer customer queries through wireless calls, texts and e-mails. Instructs customers how to best use the many features of their device while conducting wireless workshops. Expands customer base through repeat customers and referrals.
The Home DepotAssociate
Oct. 2008 - Oct. 2011Fairlawn, OhioCashier—Cashier duties included sales, refunds, and the quick and efficient resolution of customer service issues.
Lead Generator—In control of installations; gathered information and qualified customers for installations including roofing, siding, windows, HVAC, plumbing, and electrical. Helped coordinate deliveries and installation of appliances.
Millwork Associate—Designed and ordered custom doors through store system and set up customer installations. Responsible for timely callbacks, resolution of customer issues, and finalization of sales. Trained and certified to operate forklift (propane and electric sit-down; electric reach and pallet jack).
Daniel's SalonHead Massotherapist
Mar. 2008 - Apr. 2009Cuyahoga, OhioProvided massage therapy to clients including relaxation massage, therapeutic massage and reflexology. Managed front desk, appointments, and provided maintenance for store.
TheraTouch Professional MassageMassage Therapist
Nov. 2007 - Mar. 2008Fairlawn, OhioProvided massage therapy to clients including chair massage, relaxation massage, therapeutic massage and reflexology. Expanded client base using fliers and cold calling. Attended and ran business events and offered complimentary chair massages. Maintained business computer. Responsible for the day-to-day operation of business.
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