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Work Background
Opus TechnologiesProgram Executive
Nov. 2021Alpharetta, Georgia, United States• Led the end-to-end $8.7M engagement and delivery of a DevOps transformation of 53 platforms, 300-applications and 3,000 pipelines’ people, process & tools and measures, while managing 6-workstreams of 61-resources over 2-years with a forecasted $110M ROI. This won the DevOps Institutes, “Best DevOps Implementation Award, 2022” for FIS.
• Delivered for CorPay a transformation of a DevOps transformation of 4-business divisions and 200-applications from slow and disparate manual DevOps processes and tooling to a unified, centrally governed, and automated DevOps solution to provide the capability for daily-CAB, and push-button deployments.
• Engaged and led the delivery team of 3-workstreams of 48-resources delivering Network Mandate software development and updates for ACI’s Card Management for Merchants (CMM) platforms.
Cantaloupe IncDirector, Program Management
Jan. 2021 - Nov. 2021Atlanta, Georgia, United States• Led a team of functional managers and their direct reports through the transition from an internally developed payments solution to a new hosted payments solution provider (Fiserv) while reporting to the CTO.
• Led a team of engineers, architects, DBA’s, and application leads in the migration from bare metal installed hosted solution into Azure.
NCR CorporationSenior Manager, Program Management
Nov. 2019 - Nov. 2020Atlanta, Georgia, United States• Integrated a new payment processing and acquirer service as part of the acquisition of JetPay and integration into NCR's hospitality division's product portfolio as part of the Strategic Growth Platforms (SGP) enabling NCR to provide an end-to-end payment solution competing with the industry's largest incumbents. This allowed NCR to be a single provider of integrated payments solutions, offering seamless experience to help reduce both complexity and costs.
PCM: The Right Technology, Delivered.Principal Consultant - Program Management
Dec. 2017 - Nov. 2019Cumming, Georgia, United States• Program Manager engaged in the onboarding of $3M/yr. of monthly recurring revenue into managed services. Consulted on the development of their onboarding processes as well as intake and rationalization processes to ensure that the company is working on the highest value projects first given the static size of the team performing the work with fluctuating demand on the team’s time.
• Program Manager for onboarding and transitioning 10-separate Extreme Networks managed services clients into Insight’s portfolio of clients reporting to C-level executives via bi-weekly steering meetings as well as weekly with the clients the progress, risks, issues, and decisions. Held daily standups, as needed working sessions, and developed and build reporting for the unique nature of the transition. Provided thought leadership in issue resolution.
EYAssociate Director, Technology Sub-Portfolio Leader
Nov. 2017 - May. 2018Roswell, Georgia, United States• Cross-Functional Leader for a delivery team of project managers, architects, business analysts, DevOps resources as well as vendor manager for hosting and professional services software development companies to provide a highly customized Divestiture Advisory Services SharePoint Suite of products built with Angular JS and multiple off the shelf (OTS) middleware products. Responsible for day-to-day performance of the team as well as performance of the product and a $5.5M/year budget.
Bridge2 SolutionsDirector, Portfolio Management
Mar. 2015 - Nov. 2017Alpharetta, Georgia, United States• Planned and directed the build of the company’s new global rewards cloud delivered white label boutique ecommerce platform for Apple targeted towards customer loyalty for some of world’s top banks, airlines, insurance carriers, and health and wellness programs representing a portfolio of more than ~$50M per year in loyalty rewards redemptions, employee purchase programs, Bring Your Own Device (BYOD), and Health & Wellness incentive programs.
• Led and directed a $4.5M project from engagement and proposal to managing the design, planning, and development through to deployment and delivery of a next generation product platform to provide a disaster resilience, zero downtime deployments and improved business system continuity using a combination of process, infrastructure, global load balancing technologies, and software re-architecture.
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